To Next Page
G
gjonesSep 4, 2025
What to do if Entrust Sigma DS2 Printer is unlocked?
- EElizabeth ReynoldsSep 4, 2025
If your Entrust printer is unlocked, make sure that all access doors are closed securely and locked.
What to do if Entrust Sigma DS2 Printer is unlocked?
If your Entrust printer is unlocked, make sure that all access doors are closed securely and locked.
What to do if Entrust Sigma DS2 Printer is paused while printing?
If your Entrust printer is paused while printing, press the printer’s USER button to resume the printing process.
Why Entrust Card Printer Driver sample card does not print?
If the Card Printer Driver sample card or magnetic stripe test cards do not print on your Entrust printer, ensure that 'Enable bidirectional support' is selected on the Printer Properties > Ports tab to allow printing from the Card Printer Driver.
Why do cards look faded on Entrust Sigma DS2 Printer?
If your Entrust printer cards look faded, it might be because the image capture system needs adjustment. Adjust the color settings to resolve this issue.
What to do if Entrust Sigma DS2 data cable is damaged?
If the data cable of your Entrust printer is damaged or frayed, power off the printer first. If you have a spare cable, replace the damaged one. Otherwise, contact your service provider to order a new data cable.
What to do if Entrust Sigma DS2 Printer is not connected to the network?
If your Entrust printer is not connected to the network, or your PC is not connected to the network, make sure that both ends of the data cable are properly connected. If you find any defective cables, replace them.
What to do if Entrust Printer shows Message 500?
If you encounter Message 500 after sending a card to print on your Entrust printer, consider switching from DHCP network addressing to static IP addressing, especially if this issue occurs frequently.
Why Entrust Printer Properties shows printer is not available?
If the Printer Properties > Status tab shows that your Entrust Printer is not available, ensure that you are using the same type of data cable (USB or network) that was used when the printer was initially installed. You cannot switch the type of data cable after installation. Also, verify that the current printer IP address matches the IP address on the Printer Properties > Ports tab.
How to fix loose cable on Entrust Sigma DS2 Printer?
If the cable of your Entrust Printer is loose, reconnect the USB cable to the ports on both the PC and the printer. Then, power the printer off and back on. If the PC and printer still do not communicate, restart the PC.
What to do if print job disappears from Entrust Sigma DS2 queue?
If a print job disappears from the print queue on your Entrust Printer but doesn't print, it might be because the printer USB cable was disconnected after the application sent the job. Reconnect the cable and try the job again.
General| Print Resolution | 300 dpi |
|---|---|
| Card Capacity Input Hopper | 125 cards |
| Card Capacity Output Hopper | 25 cards |
| Connectivity | USB, Ethernet |
| Print Technology | Direct-to-card dye-sublimation / resin thermal transfer |
| Card Sizes | CR80 |
| Operating System Support | Windows 7, Windows 8.1, Windows 10, Windows Server 2016, Windows Server 2012, Windows Server 2008 |
| Card Thickness | 0.010 inches to 0.040 inches (0.25 mm to 1.02 mm) |
| Print Speed | Up to 250 cards per hour (YMCKO) |
