ENVO D50 | ST50 EBIKE MANUAL | VERSION 1.0 46
In case the issue is not diagnosed by standard ways; for our hub motor kits, ENVO ebikes, and
other house brand products, since the electrical system is modular and has easy access. We would
be able to easily send you replacement parts such as a controller to swap and test and return the
defective one. You may be required to purchase the parts initially and pay for the shipping costs.
You can return the unused parts for full refund later on
Customers are required to have a level of technical knowledge with tools to recover their system
remotely and safely without our assistance
If at any stage of the diagnostics or even after parts replacement, it turns out to be a part intrinsic
defect within the warranty criteria; we will refund the cost of the purchased component as
accepted by warranty validated by the head of technical debt
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