ENVO D50 | ST50 EBIKE MANUAL | VERSION 1.0 37
COMPONENT ISSUE CAUSE SOLUTION
Charger Charger gets hot This is normal Give the charger plenty
of space in a well
ventilated room
Battery Power cuts and screen
turns off
Low charge Charge the battery
LCD display connector is
loose
Reconnect and check
all other connections
inside the controller
housing
Battery Mounting bracket is
melted
Dust and dirt may cause
loose connections
between connection pins
which can cause sparking
that leads to melting
Make sure to frequently
keep connections clean
and secured. Order
replacement parts
Battery Battery does not charge
up with standard
charger
Battery is already fully
charged
Read battery voltage
when the system
is on, on page 3 of
screen, (double clicking
middle screen button).
Above 41V for 36V is
considered full, and
above 53V for 48V is
considered full. Press
the power button. 4
lights on then is 100%
Charger does not function Green LED may turn
on when charger is
plugged into battery
but not connected
to the wall. Check all
connections are tight
Try different plugs as
well as different charger
cables
6.3. TROUBLESHOOTING TABLE
For any additional troubleshooting help, refer to support.envodrive.com or contact your local ENVO
Electric Bike dealer.
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