Troubleshooting guide
Problem Cause
No water from
nozzle
Water supply hose is kinked
Angle valve is off
A water failure occurred
Poor water
spraying
Water supply hose is kinked
Angle valve is not fully
turned on
Filter clogged
Low water
temperature
The water temperature is not
set properly
Low seat
temperature
The seat temperature is not set
properly
In standby mode
Solution
Straighten the hose to remove
the kink
Turn on the angle valve
Restore the water supply
Straighten the hose to remove
the kink
Turn on the angle valve fully
Clean the filter
Adjust the water temperature
Adjust the seat temperature
Switch to functional mode and
wait for 3+ minutes
Low dryer
temperature
Dryer not blowing
Spray wand
cannot retract
Spray wand
cannot stretch out
Remote control
cannot display
Malfunction of
deodorization
The dryer temperature is not
set properly
In standby mode or energy
saving mode
Power off
Get stuck by impurities
Power off
User is not within the sensing
area of the seat
The positive and negative
direction of the batteries is
incorrect
User is not within the sensing
area of the seat
Deodorization function
continues after user leaves
Caution
If the problem cannot be resolved as per above solutions, please
disconnect the power and contact service providers.
If the power leakage protection switch always trips, it means that
the product is leaking. Please disconnect the power and contact
service providers.
It is normal for the deodorizing
function to continue operating
after user leaves, for complete
odor removal.
Adjust position on seat to
activate the sensor
Reload the batteries
Adjust position on seat to activate
the sensor
Turn on the power
Remove the impurities
Push back the spray wand gently
and put power on
Switch to functional mode to use
dry function
Adjust the dryer temperature
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