EPSON Perfection 1240U Revision A
Troubleshooting Overview 22
3.1 Overview
This chapter describes troubleshooting procedures for this scanner.
3.2 Self-Diagnostic Function
The self-diagnostic function of the scanner lets the scanner itself detect
abnormal conditions. When the scanner detects an abnormality, it
shows an error using the LED. See Table 3-1 for the errors detected by
the self-diagnostic function.
Table 3-1. Errors Detected by the Self-Diagnostic Function
LED Condition Error Type (Cause Remedy)
Red LED lighting up
Command Error
Cause: Undefined command or undefined command
parameter is received.
Disposition: The scanner ignores the wrong command or
parameter, ( Maintain at current settings.)
Scanner sends NACK, and waits for the next
command or parameter.
Remedy: Once the correct command is received, the error
condition is cleared.
Red LED High
speed blinking
Interface Error
Cause: Detects the wrong action in the communication
procedure.
Disposition: Lamp goes off and scanner stops operating.
Remedy: z Turn power off and then turn it on again.
z Plug out and in the USB connector.
Acceptable command: None
Red LED High
speed blinking
Fatal Error
Cause: z Lamp is broken.
z Power is turned on or command is received
without removing the transportation lock.
z Scanner unit fault.
Disposition: z Lamp goes off and the scanner stops
operating.
z The bit 7 of the status byte is set.
Remedy: ( After cause is remove )
z Switch off the power and turn it on again.
z Send initialization command (ESC @).
z Plug out and in the USB connector.
Acceptable command: [ESC F, ESC f, ESC @]
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