Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
Revision G
TROUBLESHOOTING Troubleshooting by Error Message 67
Confidential
At power-on
Cap does not move up or
down and the Carriage Unit
cannot move out of the
home position.
Ink System
1. Check if the Ink System is installed evenly
(horizontally).
1. Re-install the Ink System with
the cap section horizontally.
"4.2.5.7 Ink System"
(p.147)
2. Check if the cap section of the Ink System works
smoothly.
2. Replace the Ink System with a
new one.
The PF Roller makes a
quick turn and then the
error occurs.
PF Encoder
1. Is the PF Encoder FFC correctly connected to CN8
connector on the Main Board and the connector on the
PF Encoder?
1. Connect the PF Encoder FFC
correctly to CN8 connector on
the Main Board.
"4.2.4.2 Main Board /
Grounding Plate M/B"
(p.126)
2. Is the PF Encoder correctly installed? 2. Install the PF Encoder correctly. "4.2.5.3 PF Encoder"
(p.141)
3. Is the PF Encoder damaged? 3. Replace the PF Encoder with a
new one.
"4.2.5.3 PF Encoder"
(p.141)
PF Scale
1. Is the PF Scale surface clean? 1. Wipe any dirt off the surface of
the PF Scale. When the
contamination is severe, replace
the Printer Mechanism with a
new one.
"4.2.1 Parts transferred
from the old printer when
replacing the Printer
Mechanism" (p.108)
2. Is the PF Scale damaged? 2. Replace the Printer Mechanism
with a new one.
The PF Motor makes
abnormal noise during
operation (Slipping of PF
Timing Belt)
PF Timing Belt, PF
Tensioner
1. Is the PF Timing Belt damaged? 1. Replace the Printer Mechanism
with a new one.
• "4.2.1 Parts transferred
from the old printer when
replacing the Printer
Mechanism" (p.108)
• "5.3.3 PF Timing Belt
Tension Inspection"
(p.235)
2. Is the PF Timing Belt correctly installed to the PF
Tensioner?
2. Install the PF Timing Belt to the
PF Tensioner correctly.
3. Is the PF Timing Belt correctly installed to the PF
Motor?
3. Install the PF Timing Belt
correctly.
4. Is tension of the PF Timing Belt appropriate? 4. If the tension of the PF Timing
Belt is still not appropriate,
replace the Printer Mechanism.
The Carriage Unit hits the
Switch Lever when it
moves to the 0 digit side.
Paper Guide Front
Assy
1. Does the Switch Lever correctly move? 1. Replace the Printer Mechanism
with a new one.
"4.2.1 Parts transferred
from the old printer when
replacing the Printer
Mechanism" (p.108)
Table 3-5. Check point for Fatal error according to each phenomenon (Printer Mechanism)
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check Point Remedy Reference
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