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9. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
10. Do one of the following:
• If there are no gaps, select O.
• If there are gaps or the pattern is faint, select X and continue with the next step.
11. Follow the instructions on the screen to clean the print head or run a power cleaning.
Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not
be able to print.
If you don’t see any improvement after cleaning the print head three times, turn off the product and wait
at least 6 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not
improve, run a Power Cleaning.
Parent topic: Print Head Cleaning
Related concepts
Print Head Nozzle Check
Power Cleaning
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