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LCD screen message Condition/solution
Check that the printer
driver is installed on the
computer and that the
port settings for the
printer are correct.
Click Print Queue on the printer driver's Maintenance tab. Make sure the
printer port is selected correctly in Property > Port from the Printer menu as
follows:
Select USBXXX for a USB connection or EpsonNet Print Port for a network
connection.
Check that the printer
driver is installed on the
computer and that the
USB port settings for the
printer are correct.
Recovery mode
Update Firmware
An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic: Solving Problems
Related concepts
Maintenance Box Replacement
Uninstall Your Product Software
Related references
Paper Source Settings Options
Where to Get Help
Related tasks
Refilling the Ink Tanks
Loading Paper in the Cassette
Using AirPrint
Checking for Software Updates
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