8
Power Cleaning Using the Product Control Panel................................................................... 193
Power Cleaning Using a Computer Utility ............................................................................... 193
Print Head Alignment ....................................................................................................................... 195
Aligning the Print Head Using the Product Control Panel ............................................................ 195
Cleaning the Paper Guide ................................................................................................................ 197
Cleaning the Print Head Path ........................................................................................................... 199
Cleaning the Paper Rollers .............................................................................................................. 202
Checking the Number of Sheets Fed................................................................................................ 205
Checking the Number of Sheets on the LCD Screen................................................................... 205
Checking the Sheet Counter - Windows ...................................................................................... 205
Checking the Sheet Counter - Mac.............................................................................................. 206
Cleaning and Transporting Your Product ............................................................................................. 208
Cleaning Your Product ..................................................................................................................... 208
Transporting Your Product ............................................................................................................... 210
Solving Problems .................................................................................................................................... 215
Checking for Software Updates........................................................................................................ 215
Viewing the Help Screen .................................................................................................................. 216
Product Status Messages ................................................................................................................ 216
Message Appears Prompting You to Reset Ink Levels..................................................................... 219
Running a Product Check ................................................................................................................ 219
Resetting Control Panel Defaults ..................................................................................................... 220
Solving Setup Problems ................................................................................................................... 221
Product Does Not Turn On or Off................................................................................................. 221
Noise After Filling the Ink............................................................................................................. 221
Software Installation Problems .................................................................................................... 222
Solving Network Problems ............................................................................................................... 222
Product Cannot Connect to a Wireless Router or Access Point .................................................. 223
Network Software Cannot Find Product on a Network................................................................. 224
Product Does Not Appear in Mac Printer Window ....................................................................... 226
Wireless Network Connection is Unstable on a Mac ................................................................... 226
Wired Network Connection Becomes Unstable........................................................................... 226
Cannot Print Over a Network....................................................................................................... 227
Cannot Scan Over a Network ...................................................................................................... 229