Epson L6490 Series User Manual

There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
Cannot Send or Receive Faxes Even Though a Connection has been Correctly
Established (Windows)
e following causes can be considered.
The software is not installed.
Solutions
Make sure that the PC-FAX driver have been installed on the computer. e PC-FAX driver is installed
with FAX Utility. Follow the steps below to check if it is installed.
Make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware. e printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
❏ Windows 10
Click on the start button, and then select Windows System > Control Panel > View devices and
printers in Hardware and Sound.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
❏ Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound
or Hardware.
❏ Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
❏ Windows XP
Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers
and Faxes.
User authentication failed when a fax is sent from a computer.
Solutions
Set the user name and password in the printer driver. When sending a fax from a computer when the
security function that restrict users from using the printer's fax function is set, user authentication is
performed with the user name and password set in the printer driver.
There are some problems with fax connection and fax settings.
Solutions
Try the resolutions for fax connection and fax settings.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes
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Epson L6490 Series Specifications

General

Print Technology	PrecisionCore Print Head
Print Resolution	4800 x 1200 dpi
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Paper Capacity	250 sheets
Scan Resolution	1200 x 2400 dpi
Copying	Yes
Fax	Yes
Paper Handling Input	250 sheets
Dimensions	375 x 347 x 231 mm
Duplex Printing	Automatic
Scanner Type	Flatbed & ADF
Mobile Printing	Epson Connect, Apple AirPrint, Mopria
Paper Sizes	A4, A5, A6, B5, Letter
Display	2.4" Colour LCD Touch Panel