Epson RX690 Series User Manual

34 Solving Problems
Solving Problems
See your online User’s Guide for help on
using the printer with a computer.
Error Messages
Problems and Solutions
Setup problems
LCD screen and the mode light came on
and then went out.
■ The printer’s voltage may not match the
outlet rating. Turn off the printer and
unplug it immediately. Then, check the
printer labels.
c
Caution
If the voltage does not match, DO NOT
PLUG YOUR PRINTER BACK IN. Contact
your dealer.
Error Messages Solution
A printer error has
occurred. Turn off
the printer and
turn it on again.
Please see your
documentation.
Turn the printer off and
then back on. Make
sure that no paper is
still in the printer. If the
error message still
appears, contact your
dealer.
A scanner error
has occurred. See
your
documentation.
Turn the printer off and
then back on. If the
error message still
appears, contact your
dealer.
Waste ink pad in
the printer is
saturated. Contact
your dealer to
replace it.
Contact your dealer to
replace the ink pad.
The document is
too complex to
print with
Bluetooth.
See the documentation
for the device
transmitting the data.
Error in the data.
The document
cannot be printed.
See the documentation
for the device
transmitting the data.
(Cause: The data is not
available because of a
malfunction in the
device.)
Error in the data.
The document
may not be printed
correctly.
See the documentation
for the device
transmitting the data.
(Cause: A part of the
data is corrupted or
cannot be buffered.)
Cannot recognize
the USB device.
Make sure the storage
disk has been inserted
correctly.
Cannot recognize
the memory card
or disk.
Make sure the memory
card or storage disk
has been inserted
correctly. If so, check to
see if there is a problem
with the card or disk
and try again.
Backup Error
Error Code
xxxxxxxx
A problem occurred
and backup was
canceled. Make a note
of the error code and
contact your dealer.
An error occurred
while formatting.
Formatting
canceled.
Retry the procedure. If
the error reoccurs,
there may be a problem
with your memory card
or storage disk. Check
the card or disk and try
again.
An error occurred
while saving.
Save canceled.
Cannot create a
folder on the
memory card or
disk. Operation
canceled.
Insert a new memory
card or storage disk
and try again.
Error Messages Solution

Epson RX690 Series Specifications

General

Brand	Epson
Model	RX690 Series
Category	All in One Printer
Language	English