Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
Revision G
TROUBLESHOOTING      Fax Function/External Connection Function Check 99
Confidential
3.8.2.3  Fax Function Check by [Method C] and External 
Connection Function Check
SETTING METHOD
CHECK PROCEDURE
[Sender: “R” unit => Receiver: “G” unit]
1. Set test chart on the document glass of “R” unit.
2. Enter fax mode by pushing the fax button.
3. Input fax number of “G” unit on “R” unit. (Regarding FAX number, refer to 
the telephone line simulator’s manual.)
4. Push the “Start” button in “B&W” mode.
5. Push the “Back” button after being displayed as “Send another page?” on 
LCD panel to send fax data from “R” unit to “G” unit.
[Sender: “G” unit => Receiver: “R” unit]
1. Set test chart on the document glass of “G” unit.
2. Enter fax mode by pushing the fax button.
3. Input fax number of “R” unit on “G” unit. (Regarding FAX number, refer to 
the telephone line simulator’s manual.)
4. Push the “Start” button in “B&W” mode.
5. Push the “Back” button after being displayed as “Send another page?” on 
LCD panel to send fax data from “G” unit to “R” unit.
6. Confirm if telephone rings correctly during calling tone of “R” unit rings.
7. Confirm if dial tone of telephone is lost during “R” unit receives fax data 
without calling tone.
CHECK POINT OF “R” UNIT
Telephone
EXT port
Line port
Repaired/refurbished
Epson Artisan 810/835/837/
Epson Stylus Photo 
PX810FW/TX810FW/
PX820FWD/TX820FWD/
PX830FWD
Fax cable
Fax cable
Fax cable
*Repaired/refurbished Epson Artisan 810/
835/837/Epson Stylus Photo PX810FW/
TX810FW/PX820FWD/TX820FWD/
PX830FWD is represented by “R” unit 
from this.
*Refer to Table 3-38 on page 94 for default 
setting.
*Guaranteed unit means FAX function and EXT 
port perform correctly. 
Guaranteed Epson Artisan 810/835/837/Epson 
Stylus Photo PX810FW/TX810FW/
PX820FWD/TX820FWD/PX830FWD is 
represented by “G” unit from this.
PBX
Guaranteed unit
Checked 
Function
Check Timing Check Point
Fax Function
After sending of fax data
Make sure that “R” unit sends fax data 
correctly.
After receiving of fax 
data
Make sure that “R” unit receives fax data 
correctly.
External 
Connection (EXT 
port) Function
During calling of fax 
(Step 6)
Check if you can hear ringing tone from 
telephone before receiving fax. In this 
case, the telephone sounds ringing.
During receiving fax data 
(Step 7)
Check if you can't hear dial tone from the 
telephone during receiving fax data. In this 
case, the telephone doesn't sound dial tone.