EPSON Stylus Photo R800 Revision A
TROUBLESHOOTING Overview 41
At operation Operation at power-on is
normal, but the error appears
when the print jog is sent to
the printer.
Interface cable 1. Check that the Interface cable is connected between the
PC and printer.
1. Connect the Interface cable to the PC
and printer.
2. Check the Interface cable for wire break. 2. Change the Interface cable for a new
one.
EPSON
USB driver
1. When USB is used, check that the EPSON USB driver has
been installed in the PC.
1. Install the EPSON USB driver.
USB 1. Check that the PC and printer are connected via the USB
hub.
1. Enter the USB serial No. indicated on the
product nameplate.
(Refer to Chapter 5 "ADJUSTMENT".)
IEEE1394 1. Check that the same code as the IEEE1394 QR label code
is saved at BA<H> to BE<H> of the EEPROM.
1. Input the code given as the IEEE1394
QR label code.
(Refer to Chapter 5 "ADJUSTMENT".)
Printer driver 1. Check that the Stylus Photo R800 printer driver has been
installed.
1. Install the Stylus Photo R800 printer
driver.
2. Check that the connected printer is the Stylus Photo R800. 2. Connect the Stylus Photo R800 printer.
Main Board 1. Check that a wrong model name has not been input to the
EEPROM address (E0<H>) on the Main Board.
1. Using the Adjustment Program, enter the
correct model name (save 02 into
E0<H>).
(Refer to Chapter 5 "ADJUSTMENT".)
Table 3-2. Phenomenon-Based Communication Error Check Points
Occurrence
Timing
Phenomenon Detail
Faulty Part/
Part Name
Check Point Remedy
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