Where To Get Help
Where To Get Help
Control Panel Messages (continued)
Control Panel Messages (continued)
Error messages (continued)
Epson and Epson Stylus are registered trademarks and Epson UltraChrome K3 and Epson Exceed Your Vision are trademarks of Seiko Epson
Corporation. UltraSmooth is a registered trademark and Epson Preferred is a service mark of Epson America, Inc.
© 2007 Epson America, Inc. 9/07
Service
Telephone support
World Wide Web
Support for non-Epson RIP
Access
Call (888) 377-6611. Make sure
you have your Unit ID number.
If you experience any difficulty with the toll-free number or your Unit ID
number, call (562) 276-1305.
Go to epson.com/support to download drivers and firmware, access
product documentation and troubleshooting, and get technical advice
through e-mail.
Contact the RIP manufacturer.
Response
Release the paper lever. Remove
the paper tray if you’re printing on
cut sheets. Remove the jammed
paper. If necessary, open the top
cover or remove the rear cover.
Reload paper, making sure the
edges are straight.
Check to make sure the green
tab on the print head is pulled
out until it stops. If so, note the
error number, and turn the printer
off and then on. If the message
remains, contact Epson
®
.
Explanation
Paper has jammed in the
printer.
Paper was fed at an angle.
The print head is locked or
an error has occurred.
Light
Paper light flashing
Paper light flashing
All lights flashing
Message
RELEASE LEVER
REMOVE PAPER JAM
PAPER NOT STRAIGHT
SERVICE REQ.
<error number>
9
Epson Preferred
SM
Unit ID number
Date of purchase
Serial number
To Next Page
Loading...
