Ordering Supplies | 23
Ordering Supplies
You can purchase optional equipment and genuine Epson ink and media from an Epson Professional
Imaging Authorized Reseller. To find the nearest reseller, visit www.proimaging.epson.com (U.S. sales),
www.epson.ca (Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can purchase online at
www.proimaging.epson.com (U.S. sales) or www.epson.ca (Canadian sales).
Where to Get Help
Epson provides technical support and information on the installation, configuration, and operation of
professional printing products through the Epson Preferred Limited Warranty Plan.
Dial (888) 377-6611, 6
AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are
subject to change without notice.
Before you call, make sure you have your:
• Unit ID number: __________________________________
(included with the Epson Preferred Limited Warranty Plan information that came with your printer)
• Your printer serial number: ___________________________
• Proof of purchase and date: ___________________________
Tip: If you experience difficulty with the toll-free line or your Unit ID number, call (562) 276-1305.
Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your
product for solutions to common problems. You can download drivers, firmware, and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with your questions.
Part Part number
Ink Cartridges See page 12 for a complete list
Additional Printer Maintenance Kit (one-year supply) C12C890611
Additional Cleaning Cartridges (8 cartridges) T623900
Print Head Cleaning Kit (used for periodic cleaning) C12C890621
Additional Waste Ink Bottle CBOTTLE
Additional 64-inch Wide Media Take-up Core C64CORE
SM
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