❏ Check that you are using genuine Epson ink cartridges.
Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges. e use of non-genuine ink cartridges may cause print quality to decline.
“Ink Cartridge Codes” on page 129
❏ Check if the translucent lm is smeared.
If there are smears on the translucent lm, carefully wipe o the smear.
“Cleaning the Translucent Film” on page 55
❏ Make sure that there are no paper fragments le inside the printer.
When you remove the paper, do not touch the translucent lm with your hand or the paper.
❏ Check the paper.
Check if the paper is curled or loaded with the printable side facing up.
“Paper Handling Precautions” on page 25
“Available Paper and Capacities” on page 126
“Unavailable Paper Types” on page 128
❏ Make sure that you are not using an old ink cartridge.
For best results, Epson recommends using up ink cartridges before the best before date printed on the package,
or within six months of opening the package, whichever is earlier.
❏ If you turn
o
the printer, wait for at least 6 hours, and if print quality has still not improved, run Power
Cleaning.
“Running Power Cleaning” on page 52
If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson
support.
Related Information
& “Before Contacting Epson” on page 140
& “Contacting Epson Support” on page 140
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