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Epson WorkForce WF-2840 Series User Manual

Epson WorkForce WF-2840 Series
236 pages
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User's Guide
NPD6799-00 EN

Table of Contents

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Epson WorkForce WF-2840 Series Specifications

General IconGeneral
Print TechnologyInkjet
Max Print Resolution5760 x 1440 dpi
ConnectivityUSB, Wi-Fi, Wi-Fi Direct
Automatic Document FeederYes
Input Tray Capacity100 sheets
FunctionsPrint, Copy, Scan, Fax
Scan Resolution1200 x 2400 dpi
Paper Capacity100 sheets
Mobile PrintingApple AirPrint
Scanner TypeFlatbed
Fax Speed33.6 Kbps
Paper SizesA4, A5, A6, Letter, Legal
Ink Cartridges4 individual cartridges (Black, Cyan, Magenta, Yellow)
Print Speed (Black)10 ppm
Print Speed (Color)5 ppm

Summary

About This Manual

Using the Manual to Search for Information

How to find information by keyword or bookmark.

Important Instructions

Safety Instructions

General safety guidelines for printer use.

Safety Instructions for Ink

Safety precautions related to ink handling.

Printer Basics

Part Names and Functions

Identifies printer components and their purpose.

Guide to the Control Panel

Explains printer control panel buttons and functions.

Guide to the Home Screen

Describes the printer's home screen interface.

Network Settings

Network Connection Types

Overview of Wi-Fi and Wi-Fi Direct connection methods.

Wi-Fi Connection

Steps to connect the printer via a wireless router.

Wi-Fi Direct (Simple AP) Connection

Steps for direct printer-to-device connection.

Connecting to a Computer

Steps to connect the printer to a computer.

Connecting to a Smart Device

Steps to connect the printer to smart devices.

Fax Settings

Before Using Fax Features

Prerequisites and initial setup for using fax functions.

Connecting the Printer to a Phone Line

Instructions for connecting the printer to a phone line.

Printing

Printing from the Printer Driver on Windows

How to print documents from a Windows computer.

Printing on 2-Sides

Instructions for performing automatic duplex printing.

Printing Several Pages on One Sheet

How to print multiple pages onto a single sheet.

Printing a Reduced or Enlarged Document

Scaling documents for printing.

Menu Options for the Printer Driver

Main Tab

Description of settings available on the printer driver's Main tab.

More Options Tab

Description of settings available on the More Options tab.

Printing from the Printer Driver on Mac OS

Printing Basics

General procedures for printing from a Mac computer.

Printing on 2-Sides

Duplex printing instructions for Mac OS.

Printing from Smart Devices

Using Epson iPrint

Printing photos and documents from smart devices via app.

Using Epson Print Enabler

Wireless printing from Android devices.

Using AirPrint

Wireless printing from Apple devices without drivers.

Copying

Copying

Basic procedure for making copies.

Copying on 2-Sides

Instructions for duplex copying.

Scanning

Scanning Using the Control Panel

How to initiate scans from the printer's control panel.

Scanning to a Computer

Steps to save scanned images to a computer.

Scanning from a Computer

Scanning Using Epson Scan 2

Using the Epson Scan 2 application for scanning.

Faxing

Before Using Fax Features

Prerequisites and initial setup for using fax functions.

Sending Faxes Using the Printer

Methods for sending faxes directly from the printer.

Receiving Faxes on the Printer

Receiving Incoming Faxes

Options for receiving faxes automatically or manually.

Usage of Auto Mode

How Auto Mode works for receiving faxes.

Fax Send Settings

Fax Send Settings

Settings that affect how faxes are sent.

Sending a Fax from a Computer

Sending Documents Created Using an Application (Windows)

Faxing documents from Windows applications.

Receiving Faxes on a Computer

Saving Incoming Faxes on a Computer

Configuring the printer to save received faxes on a computer.

Checking for New Faxes (Windows)

Checking for New Faxes (Windows)

How to check for new faxes using the Windows taskbar icon.

Replacing Ink Cartridges and Other Consumables

Checking the Status of the Remaining Ink and the Maintenance Box

Verifying ink and maintenance box levels on control panel or computer.

Ink Cartridge Handling Precautions

Guidelines for storing ink cartridges properly.

Replacing Ink Cartridges

Replacing Ink Cartridges

Step-by-step guide to replacing ink cartridges.

Maintaining the Printer

Preventing the Print Head from Drying

How to keep the print head from drying out.

Checking and Cleaning the Print Head

Procedures for checking and cleaning print head nozzles.

Aligning the Print Head

Aligning the Print Head - Control Panel

Aligning the print head using the control panel.

Cleaning the Paper Path for Ink Smears

Cleaning the Paper Path for Ink Smears

Cleaning the paper path to remove ink smears.

Cleaning the ADF

Cleaning the ADF

Instructions for cleaning the Automatic Document Feeder.

Cleaning the Scanner Glass

Cleaning the Scanner Glass

Instructions for cleaning the scanner glass.

Network Service and Software Information

Application for Scanning Documents and Images (Epson Scan 2)

Overview of the Epson Scan 2 application.

Adding the Network Scanner

Adding the Network Scanner

Steps to add a network scanner to Epson Scan 2.

Application for Scanning from a Computer (Epson ScanSmart)

Application for Configuring Fax Operations and Sending Faxes (FAX Utility)

Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)

Application for Updating Software and Firmware (EPSON Software Updater)

Uninstalling Applications

Uninstalling Applications - Windows

Procedures for uninstalling applications on Windows.

Uninstalling Applications - Mac OS

Procedures for uninstalling applications on Mac OS.

Printing Using a Network Service

Printing Using a Network Service

Using services like Epson Connect for printing.

Solving Problems

Checking Error Codes on the LCD Screen

How to interpret and resolve printer error codes displayed on the LCD.

Checking the Printer Status - Windows

Checking the Printer Status - Windows

Verifying printer status and ink levels on Windows.

Checking the Printer Status - Mac OS

Checking the Printer Status - Mac OS

Verifying printer status and ink levels on Mac OS.

Removing Jammed Paper

Removing Jammed Paper from the Rear Paper Feed

Steps to remove paper jams from the rear feed.

Removing Jammed Paper from Rear Cover

Steps to remove paper jams from the rear cover.

Removing Jammed Paper from Inside the Printer

Removing Jammed Paper from Inside the Printer

Steps to remove paper jams from inside the printer.

Removing Jammed Paper from the ADF

Removing Jammed Paper from the ADF

Steps to remove paper jams from the Automatic Document Feeder.

Paper Does Not Feed Correctly

Paper Does Not Feed Correctly

Troubleshooting steps for incorrect paper feeding.

Power and Control Panel Problems

Power Does Not Turn On

Troubleshooting when the printer does not power on.

Cannot Print from a Computer

Checking the Connection (Network)

Verifying the network connection for printing.

Checking the Software and Data

Checking for Genuine Epson Printer Drivers

How to verify if a genuine Epson driver is installed.

When You Cannot Make Network Settings

When You Cannot Make Network Settings

Troubleshooting network configuration problems.

Checking the SSID Connected to the Printer

Checking the SSID Connected to the Printer

How to verify the printer's Wi-Fi network name.

Cannot Print from an iPhone, iPad, or iPod touch

Cannot Print from an iPhone, iPad, or iPod touch

Troubleshooting printing issues from Apple mobile devices.

Printout Problems

Printout is Scuffed or Color is Missing

Resolving print quality issues like smudges or missing colors.

Banding or Unexpected Colors Appear

Addressing vertical banding or incorrect colors in printouts.

Print Quality is Poor

Checking the printer

Printer-related checks for improving print quality.

Paper Is Smeared or Scuffed

Paper Is Smeared or Scuffed

Troubleshooting steps for smeared or scuffed paper.

Images or Photos are Printed in Unexpected Colors

Images or Photos are Printed in Unexpected Colors

Resolving incorrect colors in photo prints.

Printed Characters Are Incorrect or Garbled

Printed Characters Are Incorrect or Garbled

Troubleshooting garbled text in printouts.

Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image

Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image

Resolving copy quality issues like color unevenness or lines.

Other Printing Problems

Printing Is Too Slow

Troubleshooting slow printing speed.

Cannot Start Scanning

Cannot Start Scanning

Troubleshooting steps when scanning fails to start.

Scanned Image Problems

Straight Lines Appear when Scanning from ADF

Resolving straight lines appearing in ADF scans.

Text is Blurred

Text is Blurred

Troubleshooting blurred text in scanned images.

Cannot Scan the Correct Area on the Scanner Glass

Cannot Scan the Correct Area on the Scanner Glass

Correcting scanning area issues on the scanner glass.

Cannot Preview in Thumbnail

Cannot Preview in Thumbnail

Troubleshooting issues with thumbnail previews during scanning.

Text is Not Recognized Correctly when Saving as a Searchable PDF

Text is Not Recognized Correctly when Saving as a Searchable PDF

Resolving OCR errors when saving searchable PDFs.

Other Scanning Problems

Scanning Is Too Slow

Troubleshooting slow scanning speed.

Problems when Sending and Receiving Faxes

Cannot Send or Receive Faxes

General troubleshooting for fax sending and receiving failures.

Cannot Send Faxes

Cannot Send Faxes

Troubleshooting issues encountered when sending faxes.

Cannot Send Faxes to a Specific Recipient

Cannot Send Faxes to a Specific Recipient

Resolving errors when sending faxes to a particular recipient.

Cannot Receive Faxes

Cannot Receive Faxes

Troubleshooting issues encountered when receiving faxes.

Memory Full Error Occurs

Memory Full Error Occurs

Resolving errors when the printer's memory is full.

Sent Fax Quality Is Poor

Sent Fax Quality Is Poor

Troubleshooting poor quality of outgoing faxes.

Received Faxes Are Not Printed

Received Faxes Are Not Printed

Troubleshooting when received faxes do not print.

Other Problems

Application Is Blocked by a Firewall (for Windows Only)

Allowing applications through Windows Firewall.

Appendix

Technical Specifications

Detailed technical specifications of the printer.

Printer Specifications

Specific technical data for the printer model.

Scanner Specifications

Scanner Specifications

Technical details regarding the scanner's capabilities.

Interface Specifications

Interface Specifications

Details on the printer's connection interfaces.

Fax Specifications

Fax Specifications

Technical details concerning the fax functionality.

Network Function List

Network Function List

Overview of supported network functions and protocols.

Wi-Fi Specifications

Wi-Fi Specifications

Details regarding the printer's wireless network capabilities.

Dimensions

Dimensions

Physical size specifications for the printer.

Electrical Specifications

Electrical Specifications

Details on power requirements and consumption.

Environmental Specifications

Environmental Specifications

Recommended operating and storage environmental conditions.

System Requirements

System Requirements

Specifies the OS and hardware requirements.

Regulatory Information

Standards and Approvals

Compliance with relevant standards and directives.

Transporting and Storing the Printer

Transporting and Storing the Printer

Guidelines for safely moving and storing the printer.

Where to Get Help

Technical Support Web Site

Link to the Epson technical support website for assistance.

Contacting Epson Support

Before Contacting Epson

Information to have ready before contacting support.

Epson Helpdesk

Epson Helpdesk

Contact details for Epson Helpdesk in Australia.

Epson Helpdesk

Epson Helpdesk

Contact details for Epson Helpdesk in Singapore.

Epson Service Center

Epson Service Center

Details for Epson service centers in Indonesia.

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