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Epson WorkForce WF-2840 Series User Manual

Epson WorkForce WF-2840 Series
236 pages
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Problems when Sending and Receiving Faxes
Related Information
& “Cannot Send or Receive Faxes” on page 211
& “Cannot Send Faxes” on page 212
& “Cannot Send Faxes to a Specic Recipient” on page 213
& “Cannot Send Faxes at a Specied Time” on page 213
& “Cannot Receive Faxes” on page 213
& Sent Fax Quality Is Poor” on page 214
& “Faxes Are Sent at the Wrong Size” on page 214
& “Received Fax Quality Is Poor” on page 214
& “Received Faxes Are Not Printed” on page 215
Cannot Send or Receive Faxes
Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external
access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a
fax number when sending.
If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL
lter,
or install a
separate DSL
lter
to the line. Contact your DSL provider.
If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
printer can send a fax. If it works, the problem may be caused by the DSL lter. Contact your DSL provider.
Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is
o.
To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or a
network, and that the PC-FAX Driver have been installed on the computer.
e
PC-FAX Driver is installed
together with FAX Utility.
Solving Problems
>
Problems when Sending and Receiving Faxes
>
Cannot Send or Receive Faxes
211

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Epson WorkForce WF-2840 Series Specifications

General IconGeneral
Print TechnologyInkjet
Max Print Resolution5760 x 1440 dpi
ConnectivityUSB, Wi-Fi, Wi-Fi Direct
Automatic Document FeederYes
Input Tray Capacity100 sheets
FunctionsPrint, Copy, Scan, Fax
Scan Resolution1200 x 2400 dpi
Paper Capacity100 sheets
Mobile PrintingApple AirPrint
Scanner TypeFlatbed
Fax Speed33.6 Kbps
Paper SizesA4, A5, A6, Letter, Legal
Ink Cartridges4 individual cartridges (Black, Cyan, Magenta, Yellow)
Print Speed (Black)10 ppm
Print Speed (Color)5 ppm

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