Epson WF-2651 - Page 112

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3. Open the document cover.

Remove the jammed paper.

5. Close the document cover.

User's Guide

Solving Problems

112

Main Page

Table of Contents4
About this Manual7
Introduction to the Manuals7
Marks and Symbols7
Descriptions Used in this Manual7
Operating System References8
Important Instructions9
Safety Instructions9
Printer Advisories and Warnings9
Advisories and Warnings for Setting Up/Using the Printer10
Advisories and Warnings for Using the Printer with a Wireless Connection11
Advisories and Warnings for Using the LCD Screen11
Protecting Your Personal Information11
Printer Basics12
Part Names and Functions12
Control Panel14
Buttons and Lights14
Icons Displayed on the LCD Screen15
Menu Options15
Copy Mode15
Scan Mode16
Fax Mode17
Setup Mode18
Contacts Mode23
Loading Paper25
Paper Handling Precautions25
Available Paper and Capacities26
List of Paper Types27
Loading Paper in the Paper Cassette27
Placing Originals31
Available Originals for the ADF31
Placing Originals on the ADF31
Placing Originals on the Scanner Glass32
Managing Contacts34
Registering Contacts34
Registering Grouped Contacts34
Registration and Backup of Contacts Using a Computer35
Printing36
Printing from a Computer36
Printing Basics - Windows36
Printing Basics - Mac os X37
Printing on 2-Sides39
Printing Several Pages on One Sheet41
Printing to Fit the Paper Size42
Printing Multiple Files Together (for Windows Only)43
Enlarged Printing and Making Posters (for Windows Only)44
Printing Using Advanced Features50
Printing from Smart Devices52
Using Epson Iprint52
Using Airprint54
Canceling Printing54
Canceling Printing - Printer Button54
Canceling Printing - Windows55
Canceling Printing - Mac os X55
Copying56
Scanning57
Scanning Using the Control Panel57
Scanning to the Cloud57
Scanning to a Computer57
Scanning to a Computer (WSD)58
Scanning from a Computer58
Scanning in Office Mode58
Scanning in Professional Mode60
Scanning from Smart Devices62
Faxing64
Setting up a Fax64
Connecting to a Phone Line64
Making Basic Fax Settings67
Sending Faxes69
Basic Fax Sending Operations69
Various Ways of Sending Faxes71
Receiving Faxes72
Setting Receiving Mode72
Various Ways of Receiving Faxes73
Saving Received Faxes74
Using Other Faxing Features75
Printing Fax Report and List75
Reprinting Received Faxes75
Replacing Ink Cartridges77
Checking the Ink Levels77
Checking the Ink Levels - Control Panel77
Checking the Ink Levels - Windows77
Checking the Ink Levels - Mac os X77
Ink Cartridge Codes77
Ink Cartridge Handling Precautions78
Replacing Ink Cartridges80
Temporarily Printing with Black Ink83
Temporarily Printing with Black Ink - Windows84
Temporarily Printing with Black Ink - Mac os X85
Conserving Black Ink When the Black Ink Is Low (for Windows Only)86
Improving Print and Scan Quality87
Checking and Cleaning the Print Head87
Checking and Cleaning the Print Head - Control Panel87
Checking and Cleaning the Print Head - Windows88
Checking and Cleaning the Print Head - Mac os X88
Aligning the Print Head88
Aligning the Print Head - Control Panel88
Aligning the Print Head - Windows89
Aligning the Print Head - Mac os X90
Cleaning the Paper Path90
Cleaning the ADF90
Cleaning the Scanner Glass92
Applications and Network Service Information94
Epson Connect Service94
Web Config94
Running Web Config on a Web Browser94
Running Web Config on Windows95
Running Web Config on Mac os X95
Necessary Applications95
Windows Printer Driver95
Mac os X Printer Driver97
EPSON Scan (Scanner Driver)98
Epson Event Manager99
PC-FAX Driver (Fax Driver)99
FAX Utility100
Epson Easy Photo Print100
E-Web Print (for Windows Only)100
Presto! Pagemanager101
EPSON Software Updater101
Epsonnet Config101
Uninstalling Applications102
Uninstalling Applications - Windows102
Uninstalling Applications - Mac os X103
Installing Applications103
Updating Applications and Firmware104
Solving Problems105
Checking the Printer Status105
Checking Messages on the LCD Screen105
Checking the Printer Status - Windows106
Checking Printer Status - Mac os X106
Removing Jammed Paper106
Removing Jammed Paper from Inside the Printer107
Removing Jammed Paper from the Paper Cassette108
Removing Jammed Paper from the Rear Cover109
Removing Jammed Paper from the ADF111
Paper Does Not Feed Correctly113
Original Does Not Feed in the ADF113
Power and Control Panel Problems114
Power Does Not Turn on114
Power Does Not Turn off114
LCD Screen Gets Dark114
Printer Does Not Print114
Printout Problems115
Print Quality Is Poor115
Copy Quality Is Poor116
An Image of the Reverse Side of the Original Appears in the Copied Image117
The Position, Size, or Margins of the Printout Are Incorrect117
Paper Is Smeared or Scuffed118
Printed Characters Are Incorrect or Garbled118
The Printed Image Is Inverted119
The Printout Problem Could Not be Cleared119
Printing Is too Slow119
Cannot Start Scanning120
Cannot Start Scanning When Using the Control Panel120
Scanned Image Problems121
Scan Quality Is Poor121
Characters Are Blurred121
An Image of the Reverse Side of the Original Appears in the Scanned Image121
Moiré (Cross-Hatch) Patterns Appear in the Scanned Image122
Scanning Area or Direction Is Not Correct122
The Scanned Image Problem Could Not be Cleared122
Other Scanning Problems123
Thumbnail Preview Does Not Work Properly123
Scanning Is too Slow123
Scanning Stops When Scanning to Pdf/Multi-TIFF123
Problems When Sending and Receiving Faxes123
Cannot Send or Receive Faxes123
Cannot Send Faxes124
Cannot Send Faxes to a Specific Recipient125
Cannot Send Faxes at a Specified Time125
Cannot Receive Faxes125
Memory Full Error Occurs125
Sent Fax Quality Is Poor126
Faxes Are Sent at the Wrong Size126
Received Fax Quality Is Poor126
Received Faxes Are Not Printed127
Other Faxing Problems127
Cannot Make Calls on the Connected Telephone127
Answering Machine Cannot Answer Voice Calls127
Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong127
Other Problems128
Slight Electric Shock When Touching the Printer128
Operation Sounds Are Loud128
The ADF Does Not Work128
Scanning from ADF Slows down128
The Date and Time Are Incorrect128
Application Is Blocked by a Firewall (for Windows Only)128
Appendix129
Technical Specifications129
Printer Specifications129
Scanner Specifications130
Interface Specifications130
Fax Specifications130
Wi-Fi Specifications131
Security Protocol131
Supported Third Party Services131
Dimensions132
Electrical Specifications132
Environmental Specifications133
System Requirements133
Regulatory Information134
Standards and Approvals134
Restrictions on Copying135
Transporting the Printer135
Where to Get Help137
Technical Support Web Site137
Contacting Epson Support138

Epson WF-2651 - Page 112

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