Epson WF-C878R Series Hardware Setup Guide

Solving Problems
Cannot read the authentication card
Check the following.
❏ Check if the authentication device is connected to the MFD correctly.
e
authentication device should be
connected to the service port on the back of the MFD. It will not work if it is connected to an EXT port in the
front.
❏ Check that the authentication device and the authentication card are certied. Contact your dealer for
information on supported authentication devices and cards.
Read conrmation
You can check that authentication cards can be read in Web
Cong
.
1. On a computer, open your web browser, and then open the MFD’s Web Cong by entering "http://<epson-
device-IP>".
2. Navigate to System Settings tab, and then select Card Reader.
3. Hold the authentication card over the authentication device.
4. Click Check.
e results of the connection test are displayed.
Cannot open Web Cong
Check the following.
❏ IP address of the MFD
Check that the IP address entered for the MFD is correct. You can check the IP address from the control panel,
by running a network diagnosis, and from the status sheet. See the manual supplied with the MFD for more
details.
❏ MFD network connection status
Perform network diagnosis to check that the MFD is connected to the network. See the manual supplied withe
the MFD for more details.
Cannot activate the Epson Open Platform
Check the following.
Hardware Setup Guide
Solving Problems
16

Epson WF-C878R Series Specifications

General

Print Technology	PrecisionCore Heat-Free Technology
Max Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Max Scan Resolution	1200 x 2400 dpi
Fax	Yes
Print Speed (Black)	25 ppm (ISO)
Print Speed (Color)	24 ISO ppm
Scanner Type	Flatbed, ADF
Paper Formats	A4, A5, A6, B5, Letter, Legal
Display	4.3" color touchscreen
Mobile Printing	Apple AirPrint, Mopria Print Service
Ink Type	DURABrite Ultra pigment ink
Ink Cartridges	Black, Cyan, Magenta, Yellow