Epson WorkForce 435 Quick Guide

30 Where to Get Help
■
If the product is connected to a DSL phone line, you must have a DSL filter
connected to the phone jack. Contact your DSL provider for the filter.
■ If you connected a telephone or answering machine, make sure it is connected to the
EXT. port. Do not use a phone line splitter.
Print Quality Problems
■ For the best print quality, use Epson papers (see page 4) and genuine Epson ink
cartridges (see page 24).
■ If you notice light or dark bands across your printouts or they are too faint, run a
nozzle check (see page 21) to see if the print head needs cleaning.
■ If you notice jagged vertical lines, you may need to align the print head. See the online
User’s Guide for instructions.
■ The ink cartridges may be low on ink. Check your cartridge levels (see page 22) and
replace cartridges, if necessary (see page 24).
■ Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if necessary. Do
not spray glass cleaner directly on the glass.
Where to Get Help
Epson Technical Support
Internet Support
Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada)
where you can download drivers, view manuals, get FAQs, or e-mail Epson.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■ Product name (WorkForce 435)
■ Product serial number (located on the label in back)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration and description of the problem
Then call:
■ U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and
7
AM to 4 PM, Pacific Time, Saturday
■ Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday
andes_p2_QG.book Page 30 Wednesday, May 25, 2011 3:39 PM

Epson WorkForce 435 Specifications

Print Specifications

maximum print resolution	5760 x 1440 optimized dpi
black print speed	6.3 ISO ppm
color print speed	3.3 ISO ppm

Scan Specifications

optical resolution	2400 dpi
hardware resolution	1200 x 2400 dpi
maximum resolution	9600 x 9600 dpi interpolated

Fax Specifications

fax modem speed	33.6 Kbps
fax memory	up to 180 pages
speed dials	60 max

Operating Environment

operating temperature	50 ° to 95 °F (10 ° to 35 °C)
storage temperature	-4 ° to 104 °F (-20 ° to 40 °C)
operating relative humidity	20 – 80%

Power Specifications

rated voltage	AC 100 – 120 V / 220 – 240 V
rated frequency	50 – 60 Hz
rated current	0.6 Amp

Weight and Dimensions

printing dimensions	18.1" x 21.3" x 11.9"
storage dimensions	18.1" x 16.2" x 9.3"
weight	15.7 lb