Epson WorkForce AL-M400DN

Other manuals for Epson WorkForce AL-M400DN

Setup Guide2 pages

Questions and Answers

J
Jeffrey StewartAug 19, 2025
Why does my Epson Printer not print (Ready light off)?
- A
  Anna GarciaAug 19, 2025
  Your Epson Printer might not be printing because it is offline, possibly paused by pressing the Pause/Release button. Press the Pause/Release button once to switch the printer to ready status and ensure that the Ready light turns on. Also, check the LCD panel for any error messages. For EU models, ensure the power switch is turned on and consider setting the Power Off Timer to Off in the Energy Saver Menu.
R
Ronald JohnsonAug 21, 2025
What to do if my Epson Printer Ready light does not turn on?
- J
  Jesse DrakeAug 21, 2025
  If the Ready light on your Epson Printer doesn't turn on, first ensure the power cord is properly plugged into the electrical outlet. Turn off the printer, check the power cord connections, and then turn the printer back on. Also, verify the electrical outlet is functioning correctly by plugging in another device. Check if the printer is in sleep mode (Wakeup/Sleep button lights) and press the Wakeup/Sleep button to return it to ready status. For EU models, make sure the power switch is turned on, and to prevent this in the future, set the Power Off Timer to Off in the Energy Saver Menu on the control panel.
P
Preston GordonAug 23, 2025
Why is my Epson WorkForce AL-M400DN printout garbled?
- A
  Amanda CunninghamAug 25, 2025
  A garbled printout from your Epson Printer may be due to a loose interface cable. Ensure that both ends of the interface cable are securely plugged in. If using a parallel interface, verify that you are using a double-shielded, twisted-pair cable no more than six feet long. If using USB, use a cable compatible with Hi-Speed USB. Also, the emulation setting for the port may be incorrect, so specify the correct emulation mode using the printer’s control panel menus.
D
david97Aug 26, 2025
Why is the background dark or dirty on my Epson WorkForce AL-M400DN printouts?
- T
  Taylor WeaverAug 26, 2025
  A dark or dirty background on your Epson Printer printouts may be caused by using the wrong type of paper. Smooth, high-quality copier paper is recommended. Also, the paper path inside the printer may be dusty. Clean internal printer components by printing three pages with only one character per page.
B
Brian BarnettAug 28, 2025
What to do if my Epson WorkForce AL-M400DN Printer graphics do not print correctly?
- G
  Gina ThomasAug 28, 2025
  If graphics are not printing correctly on your Epson Printer, the printer emulation setting in your application may be incorrect. Ensure your application is set for the printer emulation you are using. Also, graphics require large amounts of memory, so consider installing an appropriate memory module.
A
Andre SmithAug 30, 2025
What to do if half-tone images print unevenly on Epson WorkForce AL-M400DN Printer?
- D
  Danielle TaylorAug 30, 2025
  Uneven printing of half-tone images on your Epson Printer may be due to moist or damp paper. Avoid storing paper in humid environments. For Windows users, you can also adjust the halftoning settings in the printer driver's advanced settings.
M
Mark PriceSep 1, 2025
Why has the print quality decreased on my Epson WorkForce AL-M400DN Printer?
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  Teresa FernandezSep 1, 2025
  Print quality on your Epson Printer may decrease because the printer cannot print at the required quality level due to insufficient memory. The printer lowers the quality automatically to continue printing. Check if the printout is acceptable; if not, add more memory or temporarily lower the print quality in the printer driver.
A
Adrian JohnsonSep 4, 2025
How to fix incorrect printout position on Epson WorkForce AL-M400DN?
- O
  Olivia FranklinSep 4, 2025
  If the printout position is not correct on your Epson Printer, ensure that the page length and margins are set correctly in your application. Also, verify that the correct paper size is set in the Tray Menu on the control panel. If the paper size is not specified with Auto setting, specify the correct paper size by the tray paper size switch or on the MP Tray Size setting in the Tray Menu. Finally, confirm and adjust the offset values such as Feed Offset or Scan Offset in the Printer Adjust Menu.
E
Evan FloresSep 6, 2025
Why can't I install software or drivers for my Epson Printer?
- H
  Henry ScottSep 6, 2025
  You may not be able to install software or drivers for your Epson Printer if you are not accessing the operating system with administrator privileges. Access the operating system with administrator privileges.
D
Daniel YatesSep 8, 2025
Why can't I access the shared Epson WorkForce AL-M400DN Printer?
- A
  Aaron NixonSep 9, 2025
  If you cannot access the shared Epson Printer, it might be due to inappropriate characters in the Share name. Avoid using spaces or hyphens in the Share name. If the print server's OS and the client OS are different, install the printer drivers from the Software Disc. Your network system may also be causing this problem.

Summary

Safety Instructions

Warning, Caution, Important and Note

Explains the meaning of warning, caution, important, and note symbols used in the manual.

Important Safety Instructions

Provides critical safety guidelines for operating the printer.

Setting up the printer

Details the correct procedures for placing and moving the printer safely.

Using the printer

Covers safe practices while operating the printer, including handling hot components.

Handling Consumable and Maintenance Parts

Provides guidance on safely managing and disposing of printer consumables and parts.

Safety Information and Laser Labels

Explains laser safety labels and precautions for radiation exposure and ozone emission.

Chapter 1 Getting to Know Your Printer

Printer Parts Overview

Identifies and describes the main external components of the printer.

Control Panel Functions

Details the buttons, lights, and basic operations of the printer's control panel.

Printer Options and Upgrades

Lists optional hardware components that can enhance printer functionality.

Consumable and Maintenance Parts

Lists product codes and descriptions for consumables and maintenance items.

Printer Features Overview

Highlights key features like power saving and print job arrangement.

Chapter 2 Printing Tasks

Loading Paper into Your Printer

Provides step-by-step instructions for loading paper into various printer trays.

Output Tray and Print Media Selection

Describes the output tray capacity and guidance on selecting special print media like labels.

Cancelling Print Jobs

Explains how to cancel print jobs from the printer or computer.

Setting Print Quality

Details how to adjust print quality settings using automatic and advanced options.

Advanced Layout and Duplex Printing

Covers setting advanced print layouts and configuring automatic duplex printing.

Modifying Print Layout

Explains how to print multiple pages on a single sheet of paper.

Resizing Printouts

Describes how to enlarge or reduce document size during printing.

Printing Watermarks

Guides on adding text or image watermarks to documents.

Printing Headers and Footers

Explains how to add user/computer names, dates, or page numbers to printouts.

Printing with Overlays

Details how to print standard forms or letterheads onto original documents.

Printing Copy-Protected Documents

Describes how to print documents with a copy-protection feature.

Managing Print Jobs

Covers printing multiple jobs together and using the reserve job function for delayed printing.

Chapter 3 Using the Control Panel

Navigating Control Panel Menus

Explains how to access and navigate through the printer's control panel menus.

Registering Control Panel Bookmarks

Describes how to save frequently used menu items for quick access.

Control Panel Menu Options

Lists available menus and their functions, including information and status sheets.

System Information Menu

Displays printer model, version, and serial number information.

Tray Menu Settings

Details settings for paper size, type, and auto selection for different paper sources.

Emulation and Printing Menus

Covers settings for printer emulation modes and general print job configurations.

Reset Menu Options

Explains how to clear warnings, reset settings to default, and reset counters.

Quick and Confidential Job Menus

Covers printing and managing stored jobs using quick or confidential job features.

Clock and Parallel Interface Settings

Details clock settings and parallel interface configurations for specific models.

USB Interface Settings

Configures USB interface settings like speed and buffer size.

Network and PCL Settings

Covers network configuration and PCL emulation settings for the printer.

PostScript 3 (PS3) Menu

Details settings for PostScript 3 emulation, including error sheets and image protection.

ESCP2 Emulation Menu

Covers font, pitch, and text settings for ESCP2 emulation.

FX Emulation Menu

Details font, pitch, and text settings for FX emulation.

Password Configuration Menu

Explains how to set or change the printer's password for security.

Energy Saver Menu Settings

Configures sleep mode, power off timer, and deep sleep settings to save energy.

Support Menu Options

Provides access to special functions like formatting CompactFlash and printer adjustment menus.

Bookmark Menu and Status;Error Messages

Covers bookmarking settings and lists common printer status and error messages.

Managing Reserve Job Data

Explains how to print and delete stored jobs using the Quick Print Job menu.

Using Confidential Job Menu

Details how to print and delete confidential jobs using a password.

Printing Configuration Status Sheet

Describes how to print a sheet showing current printer settings and installed options.

Canceling and Interrupting Printing

Explains how to cancel current print jobs or interrupt them to print other jobs.

Chapter 4 Installing Options

Optional Paper Cassette Unit

Details the installation of optional paper cassette units to increase paper capacity.

Memory Module Installation

Provides instructions for installing memory modules to expand printer RAM.

CompactFlash Memory Installation

Guides on installing CompactFlash memory for storing overlay forms and using the Reserve Job function.

Chapter 5 Replacing Consumable Products;Maintenance Parts

Precautions During Replacement

Outlines essential safety precautions to follow when replacing printer parts.

Replacement Messages and Procedures

Explains messages indicating end-of-life for parts and their replacement procedures.

Chapter 6 Cleaning and Transporting the Printer

Cleaning the Printer

Provides instructions for cleaning the printer's exterior case.

Cleaning Pickup Rollers

Details the process of cleaning pickup rollers in the MP tray and paper cassettes.

Transporting the Printer

Offers guidance on safely moving the printer for long and short distances.

Chapter 7 Troubleshooting

Clearing Jammed Paper

Guides on identifying and clearing various types of paper jams within the printer.

Operational Problems: Ready Light

Addresses issues where the printer's ready light is not functioning correctly.

Operational Problems: Printer Not Printing

Troubleshoots common issues preventing the printer from printing or responding.

Software and Driver Installation Issues

Covers problems related to installing printer software, drivers, and accessing shared printers.

Printout Problems: Fonts and Garbled Output

Addresses issues with missing fonts or distorted printouts.

Printout Position and Graphics Issues

Troubleshoots incorrect printout positioning and issues with printing graphics.

Print Quality: Dots and Unevenness

Solves problems related to dots appearing in printouts or uneven print quality.

Print Quality: Half-tone Images

Addresses issues with uneven printing of half-tone images.

Print Quality: Toner Smudges and Missing Areas

Troubleshoots toner smudges and missing parts in the printed image.

Print Output Issues: Blank Pages and Curls

Solves problems with blank pages being output or printouts being excessively curled.

Print Quality: Light Images and Dirty Sides

Addresses issues where the printed image is faint or the non-printed side of the page is dirty.

Memory Problems and Quality Decrease

Covers issues related to insufficient memory and decreased print quality.

Paper Handling and Memory Issues

Addresses paper feeding problems and insufficient memory for collating jobs.

Duplex Printing and Paper Feed Issues

Solves duplex printing errors and problems with paper feeding from optional cassettes.

Option and USB Connectivity Issues

Troubleshoots problems with installed options, USB connections, and Windows OS compatibility.

Printer Software and Status Issues

Covers printer software installation, checking status, and canceling printing.

PostScript 3 Mode Printing Problems

Addresses issues encountered when printing using the PostScript 3 driver.

Font and Display Inconsistencies

Solves problems with fonts not appearing, differing from screen, or text/image edge smoothness.

Connectivity and OS Specific Errors

Troubleshoots USB, network printing, and Mac OS specific undefined errors.

Chapter 8 About the Printer Software

Using the Printer Driver (Windows)

Explains how to access and use the printer driver software on Windows operating systems.

Printer Software Configuration

Covers printing status sheets and making extended or optional settings in the printer driver.

EPSON Status Monitor Usage

Details how to install and use EPSON Status Monitor for printer status and consumable information.

Status Monitoring and Information

Explains how to access detailed status, replacement parts, job info, and notice settings via EPSON Status Monitor.

Ordering Consumables Online

Provides instructions for ordering replacement parts and consumables online.

Printer Software Management

Covers uninstalling printer software and sharing the printer on a network.

Setting Up a Print Server

Guides on configuring a computer as a print server for network sharing.

PostScript Printer Driver System Requirements

Lists the hardware and software requirements for using the PostScript printer driver.

PCL Printer Driver Usage

Explains how to use the Epson Universal P6 Printer Driver for PCL compatibility.

Appendix A Technical Specifications (AL-M300 Series)

Paper Specifications

Details available and unavailable paper types, and their properties for the AL-M300 Series.

Printable Area Specifications

Defines the assured printable area on the paper for the AL-M300 Series.

General Printer Specifications

Lists general specifications like printing method, resolution, and paper feed for the AL-M300 Series.

Environmental Specifications

Details operating conditions for temperature, humidity, and altitude for the AL-M300 Series.

Mechanical, Electrical, and Approvals

Covers physical dimensions, power requirements, and certifications for the AL-M300 Series.

Interface Specifications

Details parallel and USB interface specifications for the AL-M300 Series.

Optional Unit Specifications

Lists specifications for optional paper cassette units and memory modules for the AL-M300 Series.

Consumable Products Specifications

Lists product codes and storage conditions for toner cartridges and photoconductor units.

Appendix B Technical Specifications (AL-M400 Series)

Paper Specifications (AL-M400 Series)

Details available and unavailable paper types, and their properties for the AL-M400 Series.

Printable Area (AL-M400 Series)

Defines the assured printable area on the paper for the AL-M400 Series.

General Printer Specifications (AL-M400 Series)

Lists general specifications like printing method, resolution, and paper feed for the AL-M400 Series.

Environmental Specifications (AL-M400 Series)

Details operating conditions for temperature, humidity, and altitude for the AL-M400 Series.

Mechanical, Electrical, and Approvals (AL-M400 Series)

Covers physical dimensions, power requirements, and certifications for the AL-M400 Series.

Interface Specifications (AL-M400 Series)

Details USB and Ethernet interface specifications for the AL-M400 Series.

Optional Unit Specifications (AL-M400 Series)

Lists specifications for optional paper cassette units and memory modules for the AL-M400 Series.

Appendix C Where To Get Help

Contacting Epson Support

Provides information on how to contact Epson support and the details needed for assistance.

Epson Repair Service Centers

Lists telephone numbers, fax numbers, and addresses for Epson repair service centers.

Regional Support Contacts

Provides contact information for Epson support in Singapore and Thailand.

International Support Information

Lists contact details for Epson support in Vietnam and Indonesia.

Hong Kong Support Information

Offers technical support and after-sales service contacts for Epson Hong Kong.

India Support Information

Provides contact details for Epson support and regional offices in India.

Philippines Support Information

Lists contact information for Epson Philippines Corporation's technical support.

Epson WorkForce AL-M400DN Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Duplex print speed (black, normal quality, A4/US Letter)	27 ppm
Country of origin	China
Maximum duty cycle	120000 pages per month
Number of print cartridges	1
Page description languages	PCL 5c, PCL 6, PDF 1.6, PostScript 3
Mobile printing technologies	-
Supported network protocols (IPv4)	SNMP, HTTP, DHCP, BOOTP, APIPA, DDNS, mDNS, SNTP, SSDP, SLP, WSD, LLTD, Ping, TCP/IPv4, TCP/IPv6, IPSec, IEEE 802.1X
Maximum internal memory	1152 MB
Sound power level (standby)	5.3 dB
Sound pressure level (printing)	55.9 dB
Total input capacity	700 sheets
Total output capacity	250 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	150 sheets
Envelopes sizes	10, DL
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Heavy paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C6
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
Optional connectivity	Ethernet
Quantity per pack	1 pc(s)
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	2.8 W
Power consumption (printing)	454 W
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	20 - 40 °C
Operating temperature (T-T)	5 - 32 °C
Operating relative humidity (H-H)	15 - 85 %
Display	LCD
Product color	White
Bundled software	Epson BarCode Fonts, Epson Status Monitor, EpsonNet Config, EpsonNet Print, EpsonNet setup
Pallet width	800 mm
Pallet height	2022 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	8 pc(s)
Quantity per pallet (UK)	16 pc(s)
Quantity per pallet layer	2 pc(s)
Quantity per pallet layer (UK)	4 pc(s)
Package depth	530 mm
Package width	520 mm
Package height	455 mm
Package weight	16100 g