Epson WorkForce AL-M400DN User Manual

The printer does not print normally via the USB interface
Cause What to do
For Windows users only
The Data Format setting in the printer’s Properties is not
set to ASCII or TBCP.
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the Data Format
setting, which is accessed by clicking Advanced on the PostScript
sheet of the printer’s Properties, is set to ASCII or TBCP.
If your computer is running Windows Vista, Vista x64, XP, XP x64,
click the Device Settings tab in the printer’s Properties, then click
the Output Protocol setting and select ASCII or TBCP.
For Mac OS users only
The print setting in the application is set to binary
encoding.
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the print setting in
the application is set to ASCII encoding.
The printer does not print normally via the network interface
Cause What to do
For Windows users only
The Data Format setting is different from the data format
setting specified in the application.
If the file is created in an application that allows you to change the
data format or encoding, such as Photoshop, make sure that the
setting in the application matches that in the printer driver.
For Windows users only
The print data is too large.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 79 for details.
For Windows users only
Printing cannot be performed using the network
interface.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 79 for details.
An undefined error occurs (Mac OS only)
Cause What to do
The version of the Mac OS that you are using is
unsupported.
This printer’s driver can only be used on Mac OS computers
running Mac OS X version 10.5.8 or later.
AL-M300/AL-M400 Series User's Guide
Troubleshooting 168

Epson WorkForce AL-M400DN Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Duplex print speed (black, normal quality, A4/US Letter)	27 ppm
Country of origin	China
Maximum duty cycle	120000 pages per month
Number of print cartridges	1
Page description languages	PCL 5c, PCL 6, PDF 1.6, PostScript 3
Mobile printing technologies	-
Supported network protocols (IPv4)	SNMP, HTTP, DHCP, BOOTP, APIPA, DDNS, mDNS, SNTP, SSDP, SLP, WSD, LLTD, Ping, TCP/IPv4, TCP/IPv6, IPSec, IEEE 802.1X
Maximum internal memory	1152 MB
Sound power level (standby)	5.3 dB
Sound pressure level (printing)	55.9 dB
Total input capacity	700 sheets
Total output capacity	250 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	150 sheets
Envelopes sizes	10, DL
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Heavy paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C6
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
Optional connectivity	Ethernet
Quantity per pack	1 pc(s)
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	2.8 W
Power consumption (printing)	454 W
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	20 - 40 °C
Operating temperature (T-T)	5 - 32 °C
Operating relative humidity (H-H)	15 - 85 %
Display	LCD
Product color	White
Bundled software	Epson BarCode Fonts, Epson Status Monitor, EpsonNet Config, EpsonNet Print, EpsonNet setup
Pallet width	800 mm
Pallet height	2022 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	8 pc(s)
Quantity per pallet (UK)	16 pc(s)
Quantity per pallet layer	2 pc(s)
Quantity per pallet layer (UK)	4 pc(s)
Package depth	530 mm
Package width	520 mm
Package height	455 mm
Package weight	16100 g

Weight and Dimensions

Depth	496 mm
Width	393 mm
Height	324 mm