Epson WorkForce AL-M400DN User Manual

For details about your computer, contact your dealer.
Printer software installation
Incorrect or incomplete software installation can lead to USB problems. Take note of the following
and perform the recommended checks to ensure proper installation.
Checking printer software installation
When using Windows, you must follow the steps in the Setup Guide packed with the printer to install
the printer software. Otherwise, Microsoft’s Universal driver may be installed instead. To check if the
Universal driver has been installed, follow the steps below.
1. Open the View devices and printers (for Windows 8 or Server 2012), Devices and Printers (for
Windows 7), Printer (Windows Vista or Server 2008), or Printers and Faxes (for Windows XP
or Server 2003) folder, then right-click the icon of your printer.
2. Click Printing Preferences ("Printing preferences" for Windows 8, 7 or Server 2012) on the
shortcut menu that appears, then right-click anywhere in the driver.
If About is displayed in the shortcut menu that appears, click it. If a message box with the words
“Unidrv Printer Driver” appears, you must reinstall the printer software as described in the Setup
Guide. If About is not displayed, the printer software has been installed correctly.
Note:
For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the software installation
dialog box appears during the installation process, click Continue Anyway. If you click STOP
Installation, you will have to install the printer software again.
Status and Error Messages
You can see the printer’s status and error messages on the LCD panel. For more information, see
“Status and Error Messages” on page 94.
Canceling Printing
To cancel a print job on the printer’s control panel, see “Canceling Printing” on page 109.
AL-M300/AL-M400 Series User's Guide
Troubleshooting 165

Epson WorkForce AL-M400DN Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Duplex print speed (black, normal quality, A4/US Letter)	27 ppm
Country of origin	China
Maximum duty cycle	120000 pages per month
Number of print cartridges	1
Page description languages	PCL 5c, PCL 6, PDF 1.6, PostScript 3
Mobile printing technologies	-
Supported network protocols (IPv4)	SNMP, HTTP, DHCP, BOOTP, APIPA, DDNS, mDNS, SNTP, SSDP, SLP, WSD, LLTD, Ping, TCP/IPv4, TCP/IPv6, IPSec, IEEE 802.1X
Maximum internal memory	1152 MB
Sound power level (standby)	5.3 dB
Sound pressure level (printing)	55.9 dB
Total input capacity	700 sheets
Total output capacity	250 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	150 sheets
Envelopes sizes	10, DL
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Heavy paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C6
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
Optional connectivity	Ethernet
Quantity per pack	1 pc(s)
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	2.8 W
Power consumption (printing)	454 W
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	20 - 40 °C
Operating temperature (T-T)	5 - 32 °C
Operating relative humidity (H-H)	15 - 85 %
Display	LCD
Product color	White
Bundled software	Epson BarCode Fonts, Epson Status Monitor, EpsonNet Config, EpsonNet Print, EpsonNet setup
Pallet width	800 mm
Pallet height	2022 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	8 pc(s)
Quantity per pallet (UK)	16 pc(s)
Quantity per pallet layer	2 pc(s)
Quantity per pallet layer (UK)	4 pc(s)
Package depth	530 mm
Package width	520 mm
Package height	455 mm
Package weight	16100 g

Weight and Dimensions

Depth	496 mm
Width	393 mm
Height	324 mm