Error Messages Solution
Paper jam. Press   to see how to remove jammed paper.
 R & 132
Paper out or paper jam. Check paper size and load paper 
in paper cassette.
Load some paper or clear the jammed paper. Otherwise, make sure the 
number of sheets does not  exceed the limit specied for the type of 
media you are using. R & 24, 132
Paper jam inside, in back, or in ADF. Press 
 to see how to 
remove jammed paper.
 R & 135, 136
Paper feed error or jam. Remove the paper and reload 
paper correctly. See your documentation.
 R & 137
Communication error. Make sure the computer is 
connected, then try again.
Make sure the computer is connected correctly. If the error message 
still appears, make sure that scanning software is installed on your 
computer and that the software settings are correct.
Printer error. Turn power o and then on again. For details, 
see your documentation.
Turn the printer o and then back on. Make sure that no paper is still in 
the printer. If the error message still appears, contact Epson support.
A printer’s ink pad is nearing the end of its service life. 
Please contact Epson Support.
Press x to resume printing. The message will be displayed until the ink 
pad is replaced. Contact Epson support to replace ink pads before the 
end of their service life. When the ink pads are saturated, the printer 
stops and Epson support is required to continue printing.
A printer’s ink pad is at the end of its service life. Please 
contact Epson Support.
Contact Epson support to replace the ink pad.
Backup Error. 
Error Code xxxxxxxx
A problem occurred and backup was canceled. Make a note of the 
error code and contact Epson support.
No dial tone detected. Try Check Fax Connection. Make sure the phone cable is connected correctly and the phone line 
works. R & 66 If you connected the product to a PBX (Private Branch 
Exchange) phone line or Terminal Adapter, turn o the Dial Tone 
Detection. R & 94
The combination of IP address and subnet mask is invalid. 
See your documentation.
Refer the online Network Guide.
Recovery Mode The rmware update has failed. You will need to re-attempt the 
rmware update. Ready a USB cable and visit your local Epson website 
for further instructions.
Error Messages
Messages d’erreur
Fehlermeldungen
Foutmeldingen
EN
EN
R & 124
If the displayed error message indicates that the size of the loaded paper does not match the paper size setting, load the correct paper 
and set the paper size again. R & 26
FR
DE
NL
R & 127
R & 126
R & 125