Epson WorkForce WF-7720 - WF-7710;WF-7720 Users Guide

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WF-7710/WF-7720 User's Guide

Welcome to the WF-7710/WF-7720 User's Guide.

For a printable PDF copy of this guide, click here.

Main Page

Table of Contents3
WF-7710/WF-7720 User's Guide13
Product Basics14
Using the Control Panel14
Control Panel Buttons and Lights15
Status Icon Information16
Changing LCD Screen Language17
Selecting the Date and Time17
Entering Characters on the LCD Screen19
Adjusting Control Panel Sounds19
Adjusting the Screen Brightness20
Turning off the Operation Time out Setting21
Preventing PC Connection Via USB21
Using Presets22
Setting a Password and Locking the Control Panel25
Setting User Feature Restrictions (Access Control)26
Product Parts Locations27
Product Parts - Top and Front28
Product Parts - Paper Path30
Product Parts - Inside31
Product Parts - Back32
Checking for Software Updates32
The Power off and Sleep Timers33
Changing the Power off Timer Settings33
Changing the Sleep Timer Settings34
Epson Connect Solutions for Smartphones, Tablets, and more35
Setting up Epson Connect Services36
Using Epson Email Print37
Using the Epson Iprint Mobile App37
Using Epson Remote Print38
Using Epson Scan to Cloud38
Using Airprint39
Using Google Cloud Print40
Setting up Google Cloud Print on a Chromebook41
Using the Mopria Print Service42
Android Printing Using the Epson Print Enabler42
Using Fire os Printing43
Using Windows 10 Mobile Printing44
Using Epson Print and Scan App with Windows Tablets44
Printing and Scanning with NFC from Your Android Device45
Wi-Fi or Wired Networking47
Network Security Recommendations47
Wi-Fi Infrastructure Mode Setup48
Selecting Wireless Network Settings from the Control Panel49
Wi-Fi Direct Mode Setup51
Enabling Wi-Fi Direct Mode52
Wi-Fi Protected Setup (WPS)53
Using WPS to Connect to a Network54
Printing a Network Status Sheet55
Configuring Email Server Settings55
Changing or Updating Network Connections56
Accessing the Web Config Utility57
Changing a USB Connection to a Wi-Fi Connection57
Changing a Wi-Fi Connection to a Wired Network Connection57
Connecting to a New Wi-Fi Router58
Disabling Wi-Fi Features58
Loading Paper60
Loading Paper for Documents in the Cassette60
Loading Paper for Photos in the Cassette66
Loading Envelopes in the Cassette71
Loading Paper and Envelopes in the Rear Feed Slot75
Paper Loading Capacity79
Available Epson Papers79
Borderless Paper Type Compatibility82
Paper or Media Type Settings - Printing Software83
Selecting the Paper Settings for each Source - Control Panel84
Paper Type Settings - Control Panel84
Selecting Default Paper Settings - Administrator85
Selecting the Default Paper Source Settings - Administrator85
Paper Source Settings Options86
Selecting the Universal Print Settings87
Universal Print Settings Options88
Placing Originals on the Product90
Placing Originals on the Scanner Glass90
Placing Originals in the Automatic Document Feeder91
Copying95
Copying Documents or Photos95
Copying Options96
Printing from a Computer99
Printing with Windows99
Selecting Basic Print Settings - Windows99
Paper Source Options - Windows102
Print Quality Options - Windows102
Multi-Page Printing Options - Windows103
Selecting Double-Sided Printing Settings - Windows103
Double-Sided Printing Options - Windows106
Print Density Adjustments - Windows106
Selecting Additional Layout and Print Options - Windows107
Custom Color Correction Options - Windows109
Image Options and Additional Settings - Windows110
Header/Footer Settings - Windows111
Selecting a Printing Preset - Windows112
Selecting Extended Settings - Windows114
Extended Settings - Windows115
Printing Your Document or Photo - Windows116
Checking Print Status - Windows118
Selecting Default Print Settings - Windows118
Changing the Language of the Printer Software Screens119
Changing Automatic Update Options120
Printing with the Built-In Epson Driver - Windows 10 S121
Selecting Print Settings - Windows 10 S122
Printing on a Mac125
Selecting Basic Print Settings - Mac126
Paper Source Options - Mac130
Print Quality Options - Mac130
Print Options - Mac131
Selecting Page Setup Settings - Mac131
Selecting Print Layout Options - Mac132
Selecting Double-Sided Printing Settings - Mac133
Double-Sided Printing Options and Adjustments - Mac134
Managing Color - Mac135
Color Matching and Color Options - Mac136
Selecting Printing Preferences - Mac137
Printing Preferences - Mac138
Printing Your Document or Photo - Mac138
Checking Print Status - Mac139
Cancelling Printing Using a Product Button140
Scanning141
Starting a Scan141
Starting a Scan Using the Product Control Panel141
Changing Default Scan Job Settings143
Scanning to Email143
Scanning to a Network Folder or FTP Server145
Control Panel Scanning Options147
Starting a Scan Using the Epson Scan 2 Icon149
Starting a Scan from a Scanning Program152
Starting a Scan from a Smart Device154
Scanning in Epson Scan 2154
Additional Scanning Settings - Main Settings Tab157
Additional Scanning Settings - Advanced Settings Tab157
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2158
Image Format Options160
Scan Resolution Guidelines161
Creating Contacts for Scanning161
Faxing164
Connecting a Telephone or Answering Machine164
Setting up Fax Features169
Setting up Basic Fax Features169
Using the Fax Setting Wizard169
Selecting the Line Type171
Setting the Number of Rings to Answer172
Selecting Advanced Fax Settings172
Send Settings - Fax173
Receive Settings - Fax174
Report Settings - Fax176
Basic Settings - Fax177
Security Settings - Fax178
Setting up the Fax Utility - Windows179
Setting up Fax Features Using the Fax Utility - Mac181
Setting up Contacts and Contact Groups182
Setting up Contacts Using the Product Control Panel183
Creating a Contact183
Editing or Deleting a Contact185
Creating a Contact Group186
Editing or Deleting a Contact Group187
Importing Contacts Using the Fax Utility - Windows189
Setting up Speed/Group Dial Lists Using the Fax Utility - Mac191
Sending Faxes193
Sending Faxes from the Product Control Panel193
Sending a Fax Using the Keypad, Contact List, or History194
Fax Sending Options196
Sending a Fax at a Specified Time197
Sending a Fax on Demand199
Sending a Stored Fax199
Dialing Fax Numbers from a Connected Telephone200
Sending Faxes Using the Fax Utility - Windows202
Sending Faxes Using the Fax Utility - Mac204
Receiving Faxes207
Fax Reception207
Receiving Faxes Automatically208
Receiving Faxes Manually208
Forwarding Received Faxes209
Receiving a Fax by Polling209
Saving Faxes to an External USB Device210
Saving and Viewing Received Faxes211
Selecting Received Fax Options Using the Fax Utility - Windows212
Checking Fax Status215
Printing Fax Reports216
Fax Report Options216
Using External USB Devices with Your Product218
Connecting a USB Device218
USB Device File Specifications218
Disconnecting a USB Device219
Viewing and Printing from the LCD Screen219
Printing JPEG Photos219
Printing TIFF Files221
Print Setting Options - Device Mode222
Transferring Files on a USB Device223
Setting up File Sharing for File Transfers from Your Computer223
Transferring Files from a USB Device to Your Computer224
Replacing Ink Cartridges and Maintenance Boxes226
Check Cartridge and Maintenance Box Status226
Checking Cartridge Status on the LCD Screen226
Checking Cartridge and Maintenance Box Status - Windows227
Checking Cartridge and Maintenance Box Status - Mac230
Purchase Epson Ink Cartridges and Maintenance Box231
Ink Cartridge and Maintenance Box Part Numbers231
Removing and Installing Ink Cartridges232
Printing with Black Ink and Expended Color Cartridges236
Printing with Expended Color Cartridges - Windows237
Printing with Expended Color Cartridges - Mac237
Conserving Low Black Ink with Windows239
Replacing the Maintenance Box240
Adjusting Print Quality243
Print Head Maintenance243
Print Head Nozzle Check243
Checking the Nozzles Using the Product Control Panel244
Checking the Nozzles Using a Computer Utility246
Print Head Cleaning249
Cleaning the Print Head Using the Product Control Panel249
Cleaning the Print Head Using a Computer Utility250
Print Head Alignment253
Aligning the Print Head Using the Product Control Panel253
Cleaning the Paper Guide254
Cleaning and Transporting Your Product255
Cleaning Your Product255
Transporting Your Product257
Solving Problems262
Product Status Messages262
Status Menu Error Codes264
Running a Product Check267
Resetting Control Panel Defaults268
Solving Setup Problems269
Product Does Not Turn on or off270
Noise after Ink Installation270
Software Installation Problems270
Solving Network Problems271
Product Cannot Connect to a Wireless Router or Access Point271
Network Software Cannot Find Product on a Network273
Product Does Not Appear in Mac Printer Window274
Cannot Print over a Network274
Cannot Scan over a Network275
Solving Copying Problems276
Product Makes Noise, but Nothing Copies277
Product Makes Noise When It Sits for a While277
Solving Paper Problems277
Paper Feeding Problems278
Originals Do Not Feed from the Automatic Document Feeder278
Paper Jam Problems Inside the Product279
Paper Jam Problems in the Paper Cassette281
Paper Jam Problems in the Duplexer (Rear Cover)283
Document Jams in the Automatic Document Feeder287
Paper Ejection Problems291
Solving Problems Printing from a Computer291
Nothing Prints292
Product Icon Does Not Appear in Windows Taskbar292
Error after Cartridge Replacement293
Printing Is Slow293
Solving Page Layout and Content Problems295
Inverted Image295
Too Many Copies Print296
Blank Pages Print296
Incorrect Margins on Printout296
Border Appears on Borderless Prints297
Incorrect Characters Print298
Incorrect Image Size or Position298
Slanted Printout298
Solving Print Quality Problems299
White or Dark Lines in Printout299
Blurry or Smeared Printout300
Faint Printout or Printout Has Gaps301
Grainy Printout302
Incorrect Colors303
Solving Scanning Problems304
Scanning Software Does Not Operate Correctly304
Cannot Start Epson Scan 2305
Solving Scanned Image Quality Problems305
Image Consists of a few Dots Only306
Line of Dots Appears in All Scanned Images306
Straight Lines in an Image Appear Crooked307
Image Is Distorted or Blurry307
Image Colors Are Patchy at the Edges308
Image Is too Dark308
Back of Original Image Appears in Scanned Image308
Ripple Patterns Appear in an Image308
Image Is Scanned Upside-Down309
Scanned Image Colors Do Not Match Original Colors309
Scan Area Is Not Adjustable in Thumbnail Preview309
Scanned Image Edges Are Cropped310
Solving Faxing Problems310
Cannot Send or Receive Faxes310
Cannot Receive Faxes with a Telephone Connected to Your Product312
Fax Memory Full Error Appears312
Sent Fax Quality Is Poor313
Sent Fax Is Received in an Incorrect Size313
Received Fax Quality Is Poor314
Received Fax Is Not Printed314
Solving USB Device Problems314
Cannot View or Print from a USB Device315
Cannot Save Files on a USB Device315
Cannot Transfer Files to or from a USB Device315
Uninstall Your Product Software316
Uninstalling Product Software - Windows316
Uninstalling Product Software - Mac317
Where to Get Help318
Technical Specifications319
Windows System Requirements319
Mac System Requirements320
Paper Specifications321
Printable Area Specifications322
Automatic Document Feeder (ADF) Specifications324
Scanning Specifications324
Fax Specifications325
Ink Cartridge Specifications326
Dimension Specifications327
Electrical Specifications327
Environmental Specifications328
Interface Specifications328
External USB Device Specifications328
Network Interface Specifications329
Safety and Approvals Specifications330
Notices331
Important Safety Instructions331
General Product Safety Instructions331
Ink Cartridge Safety Instructions333
Wireless Connection Safety Instructions334
LCD Screen Safety Instructions334
Telephone Equipment Safety Instructions334
Important Privacy Notice (Printer Serial Number)335
FCC Compliance Statement335
Binding Arbitration and Class Waiver338
Trademarks341
Copyright Notice342
Libtiff Software Acknowledgment342
A Note Concerning Responsible Use of Copyrighted Materials343
Default Delay Times for Power Management for Epson Products343
Copyright Attribution343

Epson WorkForce WF-7720 - WF-7710;WF-7720 Users Guide

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