Power Does Not Turn On.................119
Power Does Not Turn O.................120
Power Turns O Automatically.............120
Cannot Print from a Computer...............120
Checking the Connection (USB)............120
Checking the Connection (Network).........121
Checking the Soware and Data. . . . . . . . . . . . 122
Checking the Printer Status from the
Computer (Windows)....................124
Checking the Printer Status from the
Computer (Mac OS).....................124
When You Cannot Make Network Settings...... 125
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 125
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection............ 127
Checking the SSID Connected to the Printer. . . 128
Checking the SSID for the Computer.........129
Wireless LAN (Wi-Fi) Connections Become
Unstable When Using USB 3.0 Devices on a
Mac.................................130
Printout Problems........................130
Printout is Scued or Color is Missing........130
Banding or Unexpected Colors Appear.......130
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................131
Blurry Prints, Vertical Banding, or
Misalignment..........................131
Print Quality is Poor.....................132
Paper Is Smeared or Scued...............133
Printed Photos are Sticky.................133
Images or Photos are Printed in Unexpected
Colors...............................133
Colors Dier from What You See on the
Display..............................134
Cannot Print Without Margins.............134
Edges of the Image are Cropped During
Borderless Printing......................134
e Position, Size, or Margins of the Printout
Are Incorrect..........................134
Printed Characters Are Incorrect or Garbled. . . 135
e Printed Image Is Inverted..............135
Mosaic-Like Patterns in the Prints...........135
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........136
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 136
An Image of the Reverse Side of the Original
Appears in the Copied Image..............136
e Printout Problem Could Not be Cleared. . . 136
Other Printing Problems................... 136
Printing Is Too Slow.....................136
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 137
Cannot Start Scanning.....................137
Cannot Start Scanning when Using the
Control Panel..........................138
Scanned Image Problems...................138
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......138
e
Image Quality Is Rough...............138
Oset
Appears in the Background of Images. . . 139
Text is Blurred.........................139
Moiré Patterns (Web-Like Shadows) Appear. . . 139
Cannot Scan the Correct Area on the
Scanner Glass..........................140
Cannot Preview in umbnail............. 140
Text is Not Recognized Correctly when
Saving as a Searchable PDF................140
Cannot Solve Problems in the Scanned Image. . 141
Other Scanning Problems...................141
Scanning Is Too Slow....................141
Scanning Slows Down Dramatically During
Continuous Scanning....................142
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 142
Other Problems..........................142
Slight Electric Shock when Touching the
Printer...............................142
Operation Sounds Are Loud...............142
Application Is Blocked by a Firewall (for
Windows Only)........................142
Appendix
Tech nica l
Specications
....................143
Printer Specications....................143
Scanner Specications...................144
Interface Specications...................144
Network Function List...................145
Wi-Fi Specications.....................145
Security Protocol.......................146
Supported ird Party Services.............146
Dimensions...........................146
Electrical Specications..................146
Environmental Specications..............147
System Requirements....................147
Regulatory Information....................148
Standards and Approvals................. 148
Restrictions on Copying..................148
Transporting and Storing the Printer...........149
User's Guide
Contents
6