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• Replace or reinstall the ink cartridge or maintenance box as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Printing with Expended Color Cartridges - Mac
Purchase Epson Ink Cartridges and Maintenance Box
You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or
epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find
the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink
supplies are not compatible and, even if described as compatible, may not function properly.
The cartridges included with the printer are designed for printer setup and not for resale. After some ink
is used for charging, the rest is available for printing. Yields vary considerably based on images printed,
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink
remains in the cartridge after the "replace cartridge" indicator comes on.
Ink Cartridge Part Numbers
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Ink Cartridge Part Numbers
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Maintenance box part number: T3661
Ink color Part number
Standard-capacity High-capacity
Photo Black
(PBK)
312 312XL
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