Epson XP-8500 - CD;DVD Jam Problems; Image Not Centered on CD;DVD; Ink Smears on CD;DVD

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Faint Image on CD/DVD
Parent topic: Solving Problems
CD/DVD Jam Problems
If a CD/DVD has jammed in the product and an error message is displayed, follow the steps here to
remove the CD/DVD tray.
1. Cancel the print job from your computer, if necessary.
2. Slowly pull the CD/DVD tray out of the product.
3. Clear the error message.
4. If an error is still displayed, turn off the product, then turn it back on.
5. If you are unable to remove the CD/DVD tray, contact Epson for support.
Parent topic: Solving CD/DVD Problems
Image Not Centered on CD/DVD
If your printed image is not centered on the disc, do one of the following:
• If you are printing from a computer, adjust the print position using the Epson Print CD software. See
the Epson Print CD help utility for details.
• If you are printing from the control panel, adjust the printing position using the product menus.
Parent topic: Solving CD/DVD Problems
Related tasks
Printing Your CD/DVD Design - Windows
Printing Your CD/DVD Design - Mac
Printing Photos from a Memory Card Onto a CD/DVD
Ink Smears on CD/DVD
If you notice smeared ink on your disc, try these solutions:
• Make sure you are printing on ink jet-printable CDs or DVDs and that the surface of the disc is dry.
• Handle printed discs carefully and let them dry for 24 hours before inserting them in a drive.
• Adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for
details.
Parent topic: Solving CD/DVD Problems