19BusinessPhone – Premium Telephone
Call Forwarding
Fixed diversion
This function directs your calls to a pre-programmed answering
position (e.g. secretary).
Activate fixed diversion
u*21# Lift the handset and dial to activate diversion
Cancel diversion
u#21# Lift the handset and dial to cancel diversion
Individual diversion
This feature gives you the possibility to divert your calls to internal
and external positions, e.g. to any directory number, a colleague’s
extension, an external number or a common abbreviated number
(e.g. your car telephone).
Note: In order to prevent misuse, individual external
diversion can be blocked for your extension, see section
“Security” on page 48.
Program and activate internal diversion
Divert your calls to an internal position.
u Lift the handset
*21* Dial
z Enter the new diversion address
# Press to activate the individual diversion
Verification tone. You can make outgoing calls as usual.
A special dial tone reminds you that “Call forwarding” is active.
Note: An individual internal diversion cannot be activated if
an individual external diversion is already activated.
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