7. ERROR AND WARNING MESSAGES
Message Meaning Solution
Err 1
No adjustment found Make adjustment
Err 2
Fault in the measuring circuit Call service
Err 3
The load cell is not connected or the
connection is faulty
Check load cell connection
Err 4
Failed to zero at power-on
If the platform is full, empty it, turn
the device off and on again
└────┘
Err 7
Low load, no load or platform not in place Place the platform properly
┌────┐
Err 8
Overload, there is a load on the platform that
exceeds its capacity
Reduce the load
Err 10
Processor failure Call service
Err 11
Memory failure Call service
Err 13
RTC failure Call service
Err 14
RAM failure Call service
Err 20
Printer failure
If there is no paper, insert it,
check if the paper is jammed
Err 21
Printer template not found Call service
Err 30
Maximum capacity of total memory reached Finish your total weighing
Err 35
Parameter entered is not accepted Reduce capacity
Err 55
Failed to zero Empty the platform
Err 56
Failed to tare in Load the platform
Err 57
Failed to tare out
Err 40
Load cell supply failure Call service
Err 88
Adjustment failed Increase adjustment weight
Err 90
Adjustment failed Call service
Err 99
(This message appears during adjustment)
Weight is too small for the load cell capacity.
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