36
Warranty card
Retailer´s stamp or address
Goods return note
1. Customer data (Please write in block letters)
Name: ..........
Street: ..........
Postal Code / Town:
Country: .........
E-Mail: ..........
Telephone ........
Date:.............
Signature: ....
2. Type of fault
Network connection
Data connector
Input (PC)
Output (track)
LED display
Body
3. Description of software bug (use extra page, if necessary)
4. Receipt of purchase
Please enclose the receipt to the shipment!
5. Details of retailer
Warranty certificate
24 months warranty from date of purchase
Dear customer,
congratulations to your purchase of this ESU product. This high tech product has been manufactured
according to the latest production processes and has passed stringent quality checks and tests.
Therefore ESU electronic solutions ulm GmbH & Co KG offers you in addition to the national warranty
rights as governed by law a special
manufacturers warranty of 24 months from date of purchase
Warranty conditions:
• This warranty is valid for all ESU products, purchased at an ESU dealer.
• Any repair or replacement under this warranty is subject to proof of purchase. The warranty certificate
completed by your ESU dealer together with the receipt serves as the proof of purchase. We recommend
to keep the receipt together with the certificate.
• Please fill in the goods return note on the left accurately and send it in as well.
Content of warranty / exemptions:
The warranty of ESU electronic solutions ulm GmbH & Co KG comprises the free of charge disposal or
replacement of any faulty part due to faulty
design, manufacturing or material or transport damagedesign, manufacturing or material or transport damage
design, manufacturing or material or transport damagedesign, manufacturing or material or transport damage
design, manufacturing or material or transport damage.
Any further claims are excluded.
This warranty expires:
1. in case of failure due to wear and tear
2. if ESU products have been modified with parts not approved by ESU
3. if parts have been altered, especially missing shrink sleeves, or wires soldered directly to the decoder
4. if the product is used for a different purpose than the one intended by the manufacturer
5. if recommendations issued by ESU electronic solutions ulm GmbH & Co KG are not adhered to.
For reasons of liability no examination or repairs can be carried out on parts built into locos or coaches.
The warranty period will not be extended due to repairs or replacement.
You may submit your claim by either returning the faulty product to your dealer or by shipping it directly
to ESU electronic solutions ulm GmbH & Co KG together with the warranty certificate, the receipt and
a detailed description of the fault.
ESU electronic solutions ulm GmbH & Co. KG
- Warranty department-
Industriestrasse 5
D-89081 UlmD-89081 Ulm
D-89081 UlmD-89081 Ulm
D-89081 Ulm
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