ETS 27964-01A User Manual (English)

Questions and Answers:

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garrettthompsonAug 17, 2025
How to prevent loss of session time during power outages with ETS 27964-01A?
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  Brian SchneiderAug 17, 2025
  If your salon experiences frequent, short power outages and clients are losing session time, and you have a T-Max® Manager, you can change parameter 23 from “0” to “1”. This will enable the ETS Personal Care Products tanning bed to remember the remaining time and resume the session after power is restored. For instructions on setting parameters, consult your T-Max® Manager manual.
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Jenny GarciaAug 20, 2025
What to do if the ETS 27964-01A Personal Care Products timer display shows tanning time but lamps don't turn on?
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  Eduardo HensonAug 20, 2025
  If the timer display shows a tanning time after pressing the timer button, but the lamps on your ETS Personal Care Products tanning bed do not turn on, check the following: * Ensure the bypass plug is correctly installed; refer to the Electrical Connections section. * Verify that you are using a SunStar® bypass plug; if not, consult the Electrical Connections section. * If using a remote system other than T-Max® Manager, ensure the external timer is activated. * Confirm that the remote wiring is correct by reviewing the instructions provided with the remote interface kit.
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vcarpenterAug 23, 2025
Why won't the bed lights come on with my ETS Personal Care Products T-Max® Manager remote system?
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  Katie ShannonAug 23, 2025
  If your ETS Personal Care Products bed is connected to the T- Max® Manager remote system, and the timer display starts counting down after the delay time but the bed lights do not come on, the auto start feature of the remote system may be disabled. Please refer to the instructions provided with your remote system to enable it.
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Aimee ThompsonAug 26, 2025
Why won't my ETS 27964-01A Personal Care Products bed work with the T-Max® Manager remote system?
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  Chase PhillipsAug 26, 2025
  If your ETS Personal Care Products bed won’t work with the T- Max® Manager remote system: 1. Ensure the sunbed is set to a unique address. Refer to the Remote Connections section for instructions. 2. Verify that the bypass or terminator plug is correctly installed. The bypass plug should only be plugged into the bed at the end of the series.
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John MorrisAug 28, 2025
Why won't my ETS 27964-01A Personal Care Products sunbed function properly with a T-Max® 1A?
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  Gina MooreAug 28, 2025
  If you are using a T-Max® 1A with your ETS Personal Care Products sunbed and it's not functioning properly, SunStar® Bypass plugs or terminator plugs may be needed if the T-Max® 1A and the sunbed are over 100 feet apart. Install the plugs in the open remote port in the sunbed and the T- Max® 1A.
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Jacob SandovalAug 31, 2025
What to do if the first ETS 27964-01A bed doesn't register an 'id' during auto-addressing?
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  Tina KingAug 31, 2025
  If you're auto-addressing the first ETS Personal Care Products bed and it doesn't register an “id”, when using the auto address feature of the T-Max® Manager, wait 10 seconds from the time you start the auto address function before addressing the first bed.
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Christopher GallowaySep 3, 2025
Why does the ETS 27964-01A Personal Care Products timer display show a '0' after pressing the timer button?
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  Derek SpenceSep 3, 2025
  If the timer display continues to show a 0 after the timer button is pressed on your ETS Personal Care Products device: * The T-Max® Manager remote system may not have been set yet. * The sunbed address may not be set correctly; refer to Remote Connections.
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brenda44Sep 5, 2025
What does Er 94 mean on the ETS 27964-01A Personal Care Products timer display?
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  Christopher ReyesSep 5, 2025
  If the timer display on your ETS Personal Care Products device is showing Er 94, it means the requested session time exceeds the maximum time allowed.
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Dr. Sandra JohnsonSep 8, 2025
How to fix Er 91 on ETS Personal Care Products timer display?
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  tarasullivanSep 8, 2025
  If the timer display on your ETS Personal Care Products device is indicating Er 91, it is due to a timer software error. Disconnect and then reconnect the power to the unit.
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Cody OrtizSep 12, 2025
What to do if ETS Personal Care Products timer displays Er 92?
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  Sarah KramerSep 12, 2025
  If the timer display on your ETS Personal Care Products device indicates Er 92, it means the current sensor is indicating the unit is off when it should be on. Contact a servicer.