Do you have a question about the Evolis Primacy Lamination and is the answer not in the manual?
Details on how to unpack the printer and its accessories safely.
Overview of the printer and lamination module components and functions.
Step-by-step guide for installing the printer and connecting it.
Procedures for inserting printing ribbons and lamination film.
Instructions on loading cards, adjusting thickness, and managing hoppers.
Procedures for managing the reject and output hoppers.
Guide to installing the necessary software for printer operation.
How to access and configure printer settings via Evolis Print Center.
Understanding printer status indicators and alert messages.
Steps for printing a card, including software configuration.
Information on enabling and performing double-sided printing.
Key points about maintaining warranty coverage for the printer.
Procedures for regular cleaning to ensure print quality and longevity.
Instructions for cleaning and maintaining the printer's print head.
Steps for performing in-depth cleaning of the printer and lamination module.
Guide to cleaning the lamination module and its components.
How to clean and maintain the dust filters for both printing and lamination units.
Adjusting the card leveler for optimal lamination of cards with natural bending.
Understanding status lights, warnings, and diagnostic information.
Solutions for problems like no printing, blank cards, or poor print quality.
Procedures for safely removing jammed cards from the printer or lamination module.
Guidance on replacing the printer's print head, including preparation and installation.
Instructions for updating printer firmware and drivers.
How to get help from Evolis support and find additional resources.
Overview of the printer's core capabilities and specifications.
Details on card handling, capacity, types, and formats.
Information on compatible ribbons, films, and their specifications.
Details on connection interfaces, network options, and included software.
Information on optional modules, accessories, certifications, and operating conditions.
Regulatory compliance information for safety and electromagnetic compatibility.
How to set up and use magnetic stripe encoding features.
Guide to programming contact smartcards using the printer.