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eWON500™
The Transparent Gateway
ver 1.0
9/11/05
User Guide
TROUBLESHOOTING
Tracking the issue with eWON500™
The eWON500™ allows you to establish a diagnostic when a traceable issue occurs. Moreover, information
is added to an eWON500™ log file when it detects a problem.
From the Main Menu eWON™ toolbar, click on Diagnostic, then on Status, and click on the I/O server
counter you want to read the diagnostics of. There will be a ? icon in the ? column that matches the
component or error type. Just click on it and a message box will display extended information: