OmniCure® SC- Series
UV Curing Solutions
www.excelitas.com/omnicure
Excelitas Canada Inc. 2021
All rights reserved
035-xxxxxR, rev.1
035-00539R rev 2
035-xxxxxR, rev.1
15
035-00539R rev 5
9 Warranty
Excelitas Technologies warrants the original purchaser for a period of one (1) full year, calculated from the
date of purchase, that the equipment sold is free from defects in material and workmanship.
In the event of a claim under this warranty, the equipment is to be sent postage and carriage paid to the
Excelitas Technologies Service Centre. Returned equipment will not be received without a Return
Authorization (RA) Number, issued by the appropriate Service Centre.
In order for us to serve you better, include a written description of the fault and the name and telephone
number of a contact person who may be contacted for additional service related questions.
Any claims for units received with defects in material or workmanship must be reported to an authorized
Excelitas Technologies Service Centre within 30 days from the original date of receipt and returned within 30
days of reporting to a an authorized Excelitas Technologies Service Centre. Excelitas Technologies will repair
or replace these reported defects free of charge. The equipment must be sent postage and carriage paid.
Package the equipment in its original shipping case or as appropriate to prevent damage during transport.
In the case of damage caused by wear and tear, careless handling, neglect, by the use of force or in the case
of interventions and repairs not carried out by an Excelitas Technologies Authorized Service Centre, the
warranty ceases to be valid. This warranty may not form the basis for any claims for damages, in particular
not for compensation of consequential damages.
This warranty is not transferable.
9.1 Returning your System Controller to Excelitas Technologies for Service
Please make a note of the problem encountered, the steps followed to isolate the problem and the result of
any trouble shooting steps taken.
Telephone the nearest Excelitas Technologies Service Centre to obtain a Return Authorization Number so
that repairs may be completed quickly and efficiently. In North America, request for Return Authorization
number can be made online at https://www.excelitas.com/ox_service_request_form
Enclose details of the problem with the unit and return both to the Excelitas Technologies Service Centre.
The unit should be returned in its original packaging if possible.
Include a phone number and contact person who may be reached for any additional service-related
questions.
To Next Page
Loading...
Need help?
General
