Extollo LANSocket 1500 - Symptoms

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without the approval of Extollo Communications.
Troubleshooting
The following information will help in isolating problems with the LANSocket 1500.
Symptoms
None of the LED’s light up after the adapter is installed:
• Unplug the adapter from the electrical outlet and remove the Ethernet cable.
• Make sure there is power to the electrical outlet and it’s working properly.
• Ensure the adapter is not plugged into an extension cord, power strip, or surge protector.
Power (PWR) LED is off:
• Make sure there is power supplied to the electrical outlet.
• Ensure the Extollo PLC adapter is securely plugged directly to the electrical outlet.
• Try another electrical outlet.
Power (PWR) LED is flashing1 second ON, 14 second OFF:
• The adapter is in standby/power saving mode.
Powerline (PLC) LED is off - the adapter is not communicating with the other adapters:
• Reset the adapter to factory defaults.
• If a private AVLN was created, perform the pairing process again.
• Try a different electrical outlet.
The Ethernet LED does not light up on the adapter:
• The Ethernet LED indicator on the Powerline adapter will light up once it detects a network
device plugged into the Ethernet port.
• Check if the Ethernet cable is securely connected to the Powerline adapter.
• Make sure that the Ethernet cable is properly connected to the router, computer or any of
the network devices.
• Make sure that the device you are connecting to the Powerline adapter is powered ON.
• Check the Ethernet adapter on your computer to see if it is working.
• Try a different Ethernet cable.
The Extollo adapter suddenly stops working
• Perform a power cycle of the adapter.