32
SYMPTOM CAUSE (AND REMEDY)
•The regionnumberof thediscdoesn’t match theregionnumberof this
unit.
Nopicture.
•MakesurethatyouselectDVDmode.
•Thesystemisinpausemode.Pressthe
PLAYbuttontoreturntonormal
PLAYmode.
•Fast-forwardorfast-reverseisperformed.Pressthe
PLAYbuttontoreturn
tonormalplaymode.
•MakesuretheAVINinputconnectionsiscorrect.
•Theunitistoohot,shutofftheunitfor30minutestocoolitdown.
The remote does
notfunction.
•CheckthattheACpowercordisconnected.
•Theunitisnotturnedon.
DVD
Nosoundoronly
a very low-level
soundisheard.
•Removeanyobstaclesbetweentheremoteandtheunit.
•Usetheremoteneartheunit.
•Pointtheremoteattheremotesensorontheunit.
•Replacethebatteriesintheremotewithnewones.
The pic tu re is
breakingup.
•Cleanthedisc.
•Thediscisscratched.
Nopower.
TROUBLESHOOTING GUIDE
•Theplugsandjacksaredirty.Wipethemwithaclothslightlymoistenedwith
alcohol.
•Cleanthedisc.
Thedisc doesnot
play.
Severe hum or
noiseisheard.
•Thereisnodiscinside(“NoDisc”appearsonthescreen).
•Insertthedisccorrectlywiththeplaybacksidefacingfrontwards.
•Cleanthedisc.
•Anon-validdischasbeeninserted.Theunitanddiscregionnumberare
incompatible.
•Condensationmayhaveformedinsidetheunitduetoasuddenchangein
temperature.Waitaboutanhourforittoclearandtryagain.
TV
Why have I lost
some/all of my
channels?
Why do I get
‘blocking’ on my
digitalpicture?
•It happens sometimes, if you have a weak signal. Usually it just means
you’llneedtorescanyourdigitalboxorTV.Don’tworry,iteasytodo.And
onceyou’vedoneit,youshouldgetalltheFreeviewchannelsavailableto
you.Ifproblemspersistyoumayneedtogetyouraerialchecked.Talkto
yourretailerorcontactyourlocalaerialinstaller.
•Inmostcases,blockingiscausedbyareceptionproblem-eitherthesignal
istooweakorthereissomekindofinterference.Talktoyourretaileror
contactyourlocalaerialinstaller
•Ifyouareinstallinganewaerial,werecommendawidebandrooftopaerial
ratherthanaloftaerial.Loftaerialsgenerallyreceiveaweakerdigitalsignal
andaremorelikelytogetinterferencefromotherelectricalequipmentin
thehome.We suggest youhave an aerial surveydone before gettingan
aerialupgrade.
Talktoyourretailerorcontactyourlocalaerialinstaller.
What type of
aerialdoIneed?