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Internet connection
• Double-check that the broadband connection is active.
The
LED on the Fetch Mini 4K should be lit blue. If using an Ethernet connection, also check that
the indicator lights on your modem are on. If using Power Line Adapters, check the status lights on the
adapters.
• If there’s no broadband connection, check you can browse the internet on a computer or smartphone
connected to the same router as your Fetch Mini 4K. If not, contact your broadband provider. If you can,
power cycle your Fetch Mini 4K.
• If connecting through Wi-Fi and you don’t see your home network in the list of available networks, try
refreshing the list of networks or restart your modem and wait a few minutes to see if your home network
appears. Alternatively try to add your home network manually (you’ll need the network name and
password).
Remote Control
• Use the remote control within 10 metres maximum from the Fetch Mini 4K when paired in Bluetooth
mode.
• For non-Bluetooth remote control, use the remote control within 6 meters from the Fetch Mini 4K (Fetch
remote in Infrared mode).
• If the LED at the top of the remote control does not light up when a button is pressed, change the
batteries.
• If the LED at the top of the remote control is green when a button is pressed the remote is paired. If LED is
red and voice search isn’t working go to Menu > Manage > Settings > Remote Control to pair.
• If you have trouble pairing the remote, press and hold and at the same time, to reset and re-pair
the remote.
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