Fisher & Paykel DD60DA9 - Troubleshooting

18
TROUBLESHOOTING
No program indicator lights up when the drawer is opened
z
Ensure power is connected and is switched on.
z
AUTO POWER-ON may need to be activated. Refer to your user guide for details.
Drawer doesn’t close properly
z
Ensure nothing is obstructing the drawer from closing such as hoses or drawer latches.
Water appears around water supply and drain connections
z
Check hoses, connections and existing plumbing for leaks.
z
Check rubber washer and hose clamp are correctly fitted.
Product is tipping
z
Ensure the product is secured to the cabinetry.
Front panels are misaligned to surrounding cabinetry
z
Check the cabinetry is square. Check and relevel product. Unscrew the product from the
cabinetry. Adjust the feet to level the product, then re-secure to the cabinetry.
If a problem occurs that is not listed, refer to your user guide for additional troubleshooting If
after checking these points, you still need assistance, please refer to the Service & Warranty
book for warranty details or contact us through our website fisherpaykel.com
DD60DD models
DD60DA and DD60DC models
DISPLAY POSSIBLE CAUSE WHAT TO DO
A1
Water supply fault. 1 Ensure the water supply is turned on.
2 Press
once to stop the beeping, then again
to clear the fault.
3 Press
to resume the wash program.
A3
Drawer cannot drain. The
drainage hose may be
blocked or kinked, or the
connection to drainage
pipe may be blocked.
1 Ensure the drainage hose and connection to
pipes are not blocked.
2 Press
once to stop the beeping, then again
to clear the fault.
3 Press
to resume the wash program.
A6
The spray arm has
loosened or come off
its mounting, or water
pressure is too low.
1 Open the drawer and check the spray arm.
2 If the spray arm has loosened or come off its
mounting, re-fit it. Check that it is firmly seated
and turns freely. Refer to 'Maintenance'.
3 Press
once to stop the beeping, then again
to clear the fault.
4 Press
to resume the wash program.
DISPLAY POSSIBLE CAUSE WHAT TO DO
RINSE + all modifiers
A1: Water
Supply fault.
1 Ensure the water supply is turned on.
2 Press
once to stop the beeping,
then again to clear the fault.
3 Press
to resume the wash program.
DELICATE, RINSE + all modifiers
A3: Drawer cannot
drain. The drainage
hose may be
blocked or kinked,
or the connection
to drainage pipe
may be blocked.
1 Ensure the drainage hose and
connection to pipes are not blocked.
2 Press
once to stop the beeping,
then again to clear the fault.
3 Press
to resume the wash program.
FAST, DELICATE + all modifiers
A6: The spray
arm has loosened
or come off its
mounting, or
water pressure
is too low, or a
combination of low
water pressure and
excessive foaming.
1 Open the drawer and check the
spray arm.
2 If the spray arm has loosened or
come off its mounting, re-fit it.
Check that it is firmly seated and
turns freely. Refer to ‘Maintenance’
in your user guide.
3 Press
once to stop the beeping,
then again to clear the fault.
4 Press
to resume the wash program.