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TROUBLESHOOTING
Solving wash problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Creasing. Overloading of the washer. Try reducing load size.
Inappropriate cycle selection. Choose
DELICATE cycle as this cycle has
been designed to minimise creasing.
Spin speed too high. Try selecting a lower spin speed.
Do not leave wet clothes to sit in the
washer or laundry basket.
Wash temperature too high for
items.
Try selecting a lower wash temperature.
Sort your load so that items of similar
weight are washed together.
Poor soil removal. Wash cycle selected not suited to
soil level in load.
Are you using the most appropriate wash
cycle for the amount of dirt?
Warm wash water is too cold. Refer to ‘Wash temperatures’.
Not enough detergent for load
size or amount of soil.
Refer to the detergent package for the
manufacturers recommended dosage.
White clothes are better washed
separately.
Separate light and heavily soiled items, as
clothes can pick up soil from dirty wash
water.
Cold water wash is too cold. Refer to ‘Wash temperatures’.
Wash temperature not suited to
soil type in load.
Blood and mud are better washed in cold
water, while oily soils are better washed in
warmer water.
Overloading the washer. Try reducing your load size.
A full load of items of the same
size eg sheets may not wash as
well.
Loads made up of articles of varying sizes
will wash better.
Hard water requires more
detergent than soft water.
If you have hard water, try adding more
detergent.
Tangling. Washing with too much water
(underloading) can cause the
clothes to tangle around one
another.
Select an appropriate water level for the
load size, or select
AUTO water level, refer
to ‘Wash options’.
Items wrapped around the
agitator when loading.
Place items, especially sheets, in the bowl
as loose parcels.
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