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TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and some
suggestions that may help to correct the problem. If you still have problems, please contact
your Fisher & Paykel trained and supported service technician or our Customer Care Centre.
Solving operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Washer not turning
on.
Power not switched on at the
wall.
Switch the power off at the wall and wait
60 seconds before turning power on again.
Household power supply not
working.
Try plugging in another electrical
appliance.
Keylock may be activated.
Try holding down the
button for two seconds, refer to ‘Keylock’.
Washer not filling
with water when
touched.
Inlet taps not turned on. Check that both the hot and cold taps are
turned on.
Blocked inlet hose filters. Clear blockages from inlet hose filters.
‘Delay Start’ is set. Refer to ‘Wash options — Delay start’ for
more information about the
DELAY START
function.
Washer is filling
continuously.
Drain hose is not installed
correctly.
Ensure drain hose is located in standpipe
or tub.
Ensure standpipe is at least 850mm high
but no more than 1200mm high.
Washer could be siphoning. To prevent siphoning ensure the drain
hose does not extend more than 20mm
from the end of the hose guide, refer to
‘Draining’.
Washer is not
spinning properly.
The load could be out of balance. Pause washer and manually redistribute
the load.
Check the washer is level and does not
rock in any direction, refer to ‘Levelling
instructions’.
Check the washer does not have suds build
up.
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