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Fisher & Paykel SMARTDRIVE PHASE 7 - Detailed Fault Codes; Motor Control Module Faults

Fisher & Paykel SMARTDRIVE PHASE 7
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517790D
27
4.8.1 Hot Water Temperature LED Flashing (Insufficient Hot Water) -
GW Machine only
Possible causes:
1. Check that the hot water is connected and that the tap is turned on.
2. Check that the water temperature is not too low. The water temperature may need to be 60
o
C
for a hot wash.
3. Check that the hot water inlet hose is not connected to the cold water supply.
4. Check that there are no kinks in the inlet hoses.
5. Check that the filter on the hot inlet hose at the tap end is not blocked.
6. Check that the filter screen in the hot inlet valve is not blocked.
7. Check the resistance of the thermistor. Resistance is 10,000 @ 25oC. Replace if well
outside of this range.
8. Check the size is set correctly.
Note: If the machine is set to controlled cold, hot water may be required to achieve 20
o
C.
4.8.2 Cold Water Temperature LED Flashing (Insufficient Cold
Water) - GW Machine only
Possible causes:
1. Check that the cold water is connected and that the tap is turned on.
2. Check that the flow rate is not too low. The product requires a minimum flow rate of 3 litres per
minute.
3. Check that the cold water inlet hose is not connected to the hot water supply.
4. Check that there are no kinks in the inlet hoses.
5. Check that the filter on the cold inlet hose at the tap end is not blocked.
6. Check that the filter screen in the cold inlet valve is not blocked.
7. Check the resistance of the thermistor. Resistance is 10,000 @ 25oC. Replace if well
outside of this range.
8. Check the size is set correctly.
4.8.3 Hot & Cold Water Temperature LED’s Flashing (No Water)
Possible causes:
1. Check that water is connected and that the taps are turned on.
2. Check that there are no kinks in the inlet hoses.
3. Check that the filters on the inlet hoses at the tap end are not blocked.
4. Check that the filter screens in the inlet valves are not blocked.
5. Check that the flow rate is not too low. The product requires a minimum flow rate of 3 litres per
minute.
6. Check that the drain hose is not too low or the drain hose is not pushed into the standpipe too
far and the water is siphoning out of the machine.
7. Check the size is set correctly.
4.8.4 High Water Level LED Flashing (Overloaded Product)
Possible causes:
1. Check that the product is not overloaded.
2. Check the user has not selected the wrong water level.
3. Check that the rotating bowl assembly is not jammed to the agitator with any foreign object that
may be caught under the agitator skirt.
4. Check that the clutch teeth are not locked together with dirt, detergent or lint. Check that the
teeth are not broken.

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