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After 7 seconds, the name or number disappears but an icon in the upper right
corner of the screen indicates that you have received a text or a call.
To view notifications press the Action button. If you have more than one notification,
swipe left and right to see them all. Fitbit Surge stores a maximum of 20
notifications. If you receive more than 20 notifications, the oldest notifications are
deleted as new ones come in. Each notification is deleted after 24 hours.
If necessary, you can swipe down to scroll through the entire contents of a text. A
maximum of 32 characters of a subject and 160 characters of a text message are
shown.
Press the Action button or the Home button to exit the notifications screen.
To ensure that you receive notifications, confirm that:
• The Notifications setting on your Fitbit Surge is set to On
• The Notifications setting in the Fitbit app is enabled
• “Fitbit Surge” appears as a connected device in your list of Bluetooth devices
• Your Fitbit Surge is within 20 feet of your mobile device
• Your Fitbit Surge is not syncing when the call or text is received on your
phone. Calls and texts that you receive while your tracker is syncing will not
appear as notifications.
Disabling call and text notifications
If you want to stop receiving notifications either temporarily or permanently, you can
do one of the following:
• In the Fitbit app, disable Notifications.
• On your Fitbit Surge, change the Notifications setting to Off.
If you want to start receiving notifications again, simply change the setting.
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