Follett H58642 - User Manual

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HCC700A, HCC700W, HCD700A, HCD700W Ice Machines

(Self-contained)

801 Church Lane • Easton, PA 18040, USA

Toll free (877) 612-5086 • +1 (610) 252-7301

www.follettice.com

Following installation, please forward this manual

to the appropriate operations person.

Operation and Service Manual

Serial Numbers After H58642

Order parts online

www.follettice.com

00988170R08

Questions and Answers

W
williamsmichaelAug 19, 2025
Why Follett H58642 Ice Maker is not making ice but is in running condition?
- K
  Kelly PenningtonSep 12, 2025
  Your Follett Ice Maker might not be producing ice due to several potential issues: a defective compressor, start relay, start capacitor, run capacitor, or main contactor. It could also stem from a lack of output from the PC board or because the machine is currently in a purge cycle. To resolve this, consider replacing the compressor, start relay, start capacitor, run capacitor, or main contactor as needed. If the PC board is the issue, replace it. Also, verify if the machine is in a Purge operation.
S
Sarah HamiltonAug 21, 2025
Why is my Follett H58642 not making ice but has HI PRESSURE?
- H
  Heather LopezAug 21, 2025
  If your Follett Ice Maker displays a HI PRESSURE error and isn't making ice, it could be due to several reasons: * High ambient temperatures exceeding 100°F (38°C). In this case, air condition the area to below 100°F (38°C). * Poor ventilation or air recirculation. Reposition the ice machine or properly ventilate the area, ensuring the exhaust doesn't recirculate. * A clogged condenser (for air-cooled models). Clean the condenser grille. * Lack of water flow through the condenser (for water-cooled models). Restore water flow to the condenser. * Fan malfunction, indicated by blocked fan blades, no fan output from the PC board, or a faulty fan motor. Correct the airflow by removing any blockage from fan blades, replacing the PC board, or replacing the fan motor.
J
Juan ColemanAug 23, 2025
What to do if Follett H58642 Ice Maker is not making ice and shows HI AMPS?
- D
  David BarrettAug 25, 2025
  If your Follett ice machine isn't making ice and displays a HI AMPS error, it could be due to poor water quality causing ice to jam the auger, a damaged shuttle mechanism, intermittent drive output from the PC board leading to evaporator freeze-up, or the gearmotor being unplugged. Try cleaning the ice machine and increasing the flushing frequency. If necessary, replace or repair the shuttle mechanism, or replace the PC board. Ensure the gearmotor is properly plugged in.
D
Donna DeckerAug 26, 2025
What causes Follett H58642 to be in TIME DELAY without full bin?
- K
  Kelly BurgessAug 26, 2025
  If your Follett Ice Maker is in TIME DELAY mode even when the bin isn't full, it could be due to ice jamming caused by an improperly installed transport tube, a shuttle stuck in the up position, a damaged or improperly installed thermostat, or the transport tube backing out of the coupling. Ensure correct transport tube routing and repair or replace the shuttle mechanism if needed. Replace or reposition the thermostat, and correct the coupling installation.
M
Melissa SmallAug 27, 2025
What to do if Follett Ice Maker is not making ice and shows HI PRESSURE?
- M
  Melissa AllenAug 27, 2025
  If your Follett ice machine is not making ice and shows a HI PRESSURE error, it may be due to high ambient temperatures exceeding 100°F (38°C), poor ventilation or air recirculation, a clogged condenser (for air-cooled models), no water flow through the condenser (for water-cooled models), or fan issues such as blocked fan blades, no fan output from the PC board, or a faulty fan motor. You can try to air condition the area to below 100°F (38°C), reposition the ice machine or properly ventilate the area to prevent exhaust recirculation. Clean the condenser grille if it's air-cooled, or restore water flow to the condenser if it's water-cooled. For fan issues, remove any blockage from fan blades, replace the PC board, or replace the fan motor.
R
Richard WoodsAug 30, 2025
What to do if Follett Ice Maker is not making ice due to a drain clog?
- M
  Michael IngramAug 30, 2025
  If your Follett ice machine isn't making ice due to a drain clog, it could be caused by a kinked or plugged drain hose, improper flow or drain routing/pitch causing water backup, high TDS levels and a leaking drain solenoid causing a clog, or no vent on the external drain line. Try removing any kinks or blockages from the drain hose, re-routing the flow or drain, cleaning the area around the drain sensor and/or replacing the drain solenoid valve, or adding a vent to the drain line.
D
Deborah JonesSep 1, 2025
What to do if Follett Ice Maker is not making ice and shows LO WATER?
- R
  richardbullockSep 1, 2025
  If your Follett Ice Maker is not making ice and shows a LO WATER error, it could be due to an insufficient water supply, low water pressure, a defective water feed solenoid valve stuck in the closed position, or no water feed output from the PC board. Restore the water supply and check water filters. If the evaporator was completely empty, the reset button may have to be pressed to restart the ice machine. The ice machine will eventually start when water reaches normal low level. Replace the water feed solenoid valve if it's defective, or replace the PC board if there's no water feed output.
J
Jessica RiceSep 3, 2025
What to do if Follett H58642 is running but not making ice?
- K
  Kathleen CamposSep 3, 2025
  If your Follett Ice Maker is running but not producing ice, several components could be the cause: * A defective compressor. Consider replacing it. * A defective start relay. Replace the start relay. * A defective start capacitor. Replace the start capacitor. * A defective run capacitor. Replace the run capacitor. * A defective main contactor. Replace the main contactor. * No output from the PC board. Replace the PC board. * The machine is in a Purge cycle. Check for Purge operation.
A
Ashley ParsonsSep 5, 2025
Why is my Follett H58642 not making ice and showing HI AMPS?
- C
  Candace MaxwellSep 5, 2025
  If your Follett ice machine isn't making ice and displays a HI AMPS error, the issue might stem from: * Poor water quality causing ice to jam the auger. Clean the ice machine and increase flushing frequency. * A damaged shuttle mechanism. Replace or repair the shuttle mechanism. * Intermittent drive output from the PC board, leading to evaporator freeze-up. Replace the PC board. * The gearmotor being unplugged. Ensure the gearmotor is plugged in.
A
Angela JonesSep 7, 2025
What to do if Follett H58642 is not making ice due to LO WATER?
- C
  Cindy MendozaSep 7, 2025
  If your Follett Ice Maker isn't producing ice and indicates a 'Lo water' issue, consider these potential causes: * Insufficient water supply. Restore the water supply and inspect the water filters. If the evaporator was completely empty, you might need to press the reset button to restart the ice machine. * Low water pressure. The ice machine should eventually start once the water reaches the normal low level. * A defective water feed solenoid valve stuck in the closed position. Replace the water feed solenoid valve. * No water feed output from the PC board. Replace the PC board.

Follett H58642 Specifications

General

Brand	Follett
Model	H58642
Category	Ice Maker
Language	English

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