Follett REF4P - Service Manual

Questions and Answers

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Mr. Robert BrownAug 16, 2025
What to do if my Follett REF4P Refrigerator does not operate?
- X
  xburkeAug 16, 2025
  If your Follett Refrigerator isn't running, first ensure the power switch is in the ON position and check all connections. It's possible the refrigerator isn't plugged in, so verify the plug is properly connected. Also, check if there is power to the cord and restore it if necessary. If these steps don't resolve the issue, the temperature controller might not be energizing the components, so check the controller contact terminals for power and replace the controller if needed. Finally, the probe might not be sensing the set point temperature, in which case you should replace the controller and/or probe.
M
madison97Aug 19, 2025
Why my Follett REF4P Refrigerator does not maintain temperature?
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  John NicholsonSep 12, 2025
  If your Follett Refrigerator isn't maintaining the correct temperature even when all components are running, start by cleaning the condenser or evaporator coil. A faulty door gasket could also be the culprit, so consider replacing it. Ensure that the ambient temperature isn't excessively high and that there's adequate air clearance; the maximum recommended ambient temperature is 100°F (38°C). Other potential causes include a refrigerant leak (locate and repair it), an incorrect refrigerant charge (recover, evaluate, and weigh in the correct charge), or a plugged capillary tube (replace the capillary tube and filter drier). If none of these steps work, the compressor might be inefficient.
B
Brittany ValenzuelaAug 22, 2025
What to do if my Follett Refrigerator does not shut off?
- H
  Heather ArnoldAug 22, 2025
  If your Follett Refrigerator won't shut off, the controller might not be sensing the cut-off temperature, so you may need to replace the controller and/or probe. Alternatively, the controller might be keeping the refrigeration system energized, in which case replacing the controller is recommended. A faulty control relay could also be the cause, requiring replacement of the control relay.
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ritterlynnAug 26, 2025
Why the compressor of my Follett REF4P Refrigerator does not run?
- B
  brandi07Aug 26, 2025
  If the compressor in your Follett Refrigerator isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Another possibility is a defective capacitor and/or relay, which would need to be replaced as required. In some cases, the compressor itself may be defective and require replacement.
T
Tony BarryAug 28, 2025
How to fix evaporator fan motor that does not run in Follett REF4P Refrigerator?
- K
  kristenwardAug 28, 2025
  If the evaporator fan motor in your Follett Refrigerator isn't running, it probably means the fan motor is defective and needs to be replaced.
H
hernandeznoahAug 31, 2025
What to do if my Follett REF4P Refrigerator does not maintain temperature?
- C
  Charles HudsonAug 31, 2025
  If your Follett Refrigerator isn't maintaining the correct temperature, even with all components running, several factors could be the cause. Start by cleaning the condenser or evaporator coil. Check and replace the door gasket if it's faulty. Ensure the ambient temperature isn't excessively high and that there's adequate air clearance; the maximum recommended ambient temperature is 100°F (38°C). Other potential issues include a refrigerant leak (locate and repair), incorrect refrigerant charge (recover, evaluate, and weigh in the correct charge), or a plugged capillary tube (replace the capillary tube and filter drier). If none of these steps resolve the issue, the compressor may be inefficient, and you should consult technical services.
S
Steven SimpsonSep 3, 2025
Why is my Follett REF4P Refrigerator not working?
- K
  Keith PattersonSep 3, 2025
  If your Follett Refrigerator isn't operating, there are several potential causes. First, ensure the power switch is ON and check for any loose connections. If that's not the issue, verify that the refrigerator is properly plugged in and that there is power to the cord. If the issue persists, the temperature controller might not be energizing the components; check the controller contact terminals for power and replace the controller if necessary. Finally, the probe might not be sensing the set point temperature, in which case you should replace the controller and/or probe.
G
gomezstevenSep 6, 2025
What to do if the compressor does not run on Follett REF4P Refrigerator?
- G
  Gregory DavisSep 6, 2025
  If the compressor on your Follett Refrigerator isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Also, the capacitor and/or relay could be defective, so replace them as required. In some cases, the compressor itself might be defective, requiring replacement. For touchscreen units, check the door switch and replace it if necessary.
R
Randy HunterSep 9, 2025
Why won't my Follett Refrigerator shut off?
- C
  Christopher BrewerSep 9, 2025
  If your Follett Refrigerator isn't shutting off, it could be due to several reasons related to the controller. The controller might not be sensing the cut-off temperature, in which case you should replace the controller and/or probe. Alternatively, the controller might be keeping the refrigeration system energized, requiring you to replace the controller. Finally, a faulty control relay could also be the cause, so replace the control relay.
K
Kathy OrtegaSep 12, 2025
How to fix an evaporator fan motor that doesn't run in Follett REF4P?
- D
  Daniel BlevinsSep 12, 2025
  If the evaporator fan motor in your Follett Refrigerator isn't running, it could be due to a defective fan motor, which would need to be replaced. For touchscreen units, check the door switch and replace it as required.

Summary

Installation Procedures

Installing Levelers and Shelves

Guide to installing levelers and shelves.

Installing Drawers

Instructions for installing the refrigerator drawers.

Battery Backup and Power Turn-On

Operation and Controller Management

Temperature and Defrost Control

Explains temperature control and automatic defrosting.

Performance Plus Controller Interface

Using the controller display, set points, security, and sleep function.

Alarms, Logs, and Calibration

Setting alarms, managing logs, and calibrating probes.

Advanced Settings and Keypad Lock

Touchscreen Controller Overview

Overview of touchscreen interface, home screen, and basic functions.

Touchscreen Settings and Data Management

Cleaning, Service, and Troubleshooting

Service Procedures

Replacing door gaskets, compressor tray, batteries, and controller.

Wiring Diagrams

Refrigeration System Checks

Troubleshooting Common Issues

Follett REF4P Specifications

General

Door Type	Solid
Number of Doors	1
Exterior Material	Stainless Steel
Interior Material	Plastic
Defrost Type	Automatic
Door Storage	Yes
Type	Refrigerator
Power Supply	115V
Shelves	Adjustable
Refrigerant	R134a
Certification	NSF