Follett REF5BBP-T User Manual (English)

Questions and Answers:

C
Christopher HoganAug 2, 2025
What to do if my Follett REF5BBP-T does not maintain temperature?
- B
  Brandon MillerAug 2, 2025
  If your Follett Refrigerator isn't maintaining the correct temperature, even with all components running, several factors could be the cause. Start by cleaning the condenser or evaporator coil. Check and replace the door gasket if it's faulty. Ensure the ambient temperature isn't excessively high and that there's adequate air clearance; the maximum recommended ambient temperature is 100°F (38°C). Other potential issues include a refrigerant leak (locate and repair), incorrect refrigerant charge (recover, evaluate, and weigh in the correct charge), or a plugged capillary tube (replace the capillary tube and filter drier). If none of these steps resolve the issue, the compressor may be inefficient, and you should consult technical services.
T
tamara77Aug 8, 2025
Why is my Follett Refrigerator not working?
- D
  David HowardAug 8, 2025
  If your Follett Refrigerator isn't operating, there are several potential causes. First, ensure the power switch is ON and check for any loose connections. If that's not the issue, verify that the refrigerator is properly plugged in and that there is power to the cord. If the issue persists, the temperature controller might not be energizing the components; check the controller contact terminals for power and replace the controller if necessary. Finally, the probe might not be sensing the set point temperature, in which case you should replace the controller and/or probe.
E
Ellen RobertsAug 14, 2025
What to do if the compressor does not run on Follett Refrigerator?
- S
  Sara LeeAug 14, 2025
  If the compressor on your Follett Refrigerator isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Also, the capacitor and/or relay could be defective, so replace them as required. In some cases, the compressor itself might be defective, requiring replacement. For touchscreen units, check the door switch and replace it if necessary.
H
Harry RobinsonAug 20, 2025
Why won't my Follett Refrigerator shut off?
- B
  Brian WalkerAug 20, 2025
  If your Follett Refrigerator isn't shutting off, it could be due to several reasons related to the controller. The controller might not be sensing the cut-off temperature, in which case you should replace the controller and/or probe. Alternatively, the controller might be keeping the refrigeration system energized, requiring you to replace the controller. Finally, a faulty control relay could also be the cause, so replace the control relay.
B
Brandy LucasAug 26, 2025
How to fix an evaporator fan motor that doesn't run in Follett REF5BBP-T Refrigerator?
- A
  April BradshawAug 26, 2025
  If the evaporator fan motor in your Follett Refrigerator isn't running, it could be due to a defective fan motor, which would need to be replaced. For touchscreen units, check the door switch and replace it as required.

Follett REF5BBP-T Specifications

General

Brand	Follett
Model	REF5BBP-T
Category	Refrigerator
Language	English

Summary

Product Specifications

Electrical Specifications

Details electrical requirements and ratings for the unit.

Refrigeration Specifications

Lists refrigerant type and system pressures.

Installation Specifications

Outlines environmental and clearance requirements for installation.

Installation Procedures

Installing Levelers

Instructions for adjusting the unit's feet to ensure stability and proper operation.

Battery Backup Installation

Guide for installing the backup battery for controller functionality.

Installing Shelves

Steps to correctly insert and secure shelves within the refrigerator.

Installing Drawer

Step-by-step guide for installing the drawer slides and the drawer itself.

Optional Probe and Door Swing Reversal

Instructions for installing an optional probe and reversing the door swing.

Glycerine Solution and Power On

Procedure for filling glycerine bottle and turning on the unit.

Unit Operation

Temperature Control and Defrosting

Explanation of temperature management and automatic defrost cycles.

Performance Plus Controller Operation

Controller Display and Set-point Changes

Understanding the display and how to change temperature set-points.

Controller Security and Display Units

Locking the controller and switching between Celsius/Fahrenheit.

Sleep Function

How to activate the display sleep mode and wake the unit.

Temp Log and Alarming Functions

Viewing temperature logs and configuring alarm settings.

Alarm Muting and Contacts

How to mute alarms and information on alarming contacts.

Probe Calibration

How to calibrate temperature probes for accurate readings.

Controller Alarms and Settings

Alarm and Error Codes

List and explanation of various alarm and error codes.

Parameter Configuration

Guide to navigating and adjusting controller parameters.

Parameter Configuration Details

Details on various controller parameters for customization.

Follett Keypad Lock Management

Instructions for setting and managing user access codes.

User Code Management Procedures

Procedures for entering, changing, and deleting user access codes.

Touchscreen Interface Operation

Touchscreen Use and Care Guidelines

Guidelines for operating and maintaining the touchscreen interface.

Home Screen Overview

Description of the main screen layout and its components.

Temperature Display and Alarm Setpoints

Viewing high/low temps, resetting, and setting alarm points.

Help and Settings Navigation

Accessing help information and navigating controller settings.

System Information and Notifications

Accessing unit info and understanding alarm/alert notifications.

Door and Power Alarm Functions

Explanation of door open and power loss alarm operations.

Alarm Configuration and Screen Saver Settings

Setting alarms, muting, and configuring the screen saver.

Data Logging and Information

Information Logs Access

Accessing graphs, temperature logs, and event logs.

Data Logging and Download Procedures

Configuring data logging and downloading logs via USB.

Data Storage and Download Procedures

Managing data storage and downloading temperature/event logs.

Keypad Lock and Data Reminders

Keypad lock details and setting data download reminders.

User and System Settings

User Code Management and Light Control

Changing user codes and controlling the interior light.

Time, Date, and Advanced Settings Access

Setting time/date and accessing advanced settings menus.

Advanced Setting Parameters

Time, Display, and Control Parameters

Parameters for time, display, beeper, and control setup.

Alarm and Import/Export Parameters

Parameters for alarm setup and data import/export.

Alarm and Door Control Parameters

Detailed configuration for alarms, ringback, startup delay, and door control.

Data Logging, Defrost, and Graphing Parameters

Parameters for data logging, defrost, and graph display.

Door Heater, Error Control, and Calibration

Settings for door heater, error handling, and probe calibration.

Maintenance and Service

Cleaning Procedures

Instructions for interior, exterior, and annual cleaning.

Door Gasket and Compressor Tray Service

Procedures for replacing door gaskets and accessing the compressor tray.

Drawer and Slide Removal

Steps to remove drawers and their slides.

Back-up Battery Replacement

Guide for replacing the unit's backup battery pack.

Controller Module Replacement

Controller Module Removal Procedure

Step-by-step guide to remove the controller module.

Electrical Wiring Diagrams

Wiring for Units Below E98967

Electrical schematic for older serial number units.

Wiring for Touchscreen Units E98967+

Electrical schematic for touchscreen units with newer serial numbers.

Wiring for Basic Units E98967+

Electrical schematic for basic units with newer serial numbers.

Refrigeration System Details

System Overview and Pressure Checks

General system description and procedure for checking pressures.

Refrigeration System Diagram

Visual representation of the refrigeration system components.

Compressor Information

Technical details and specifications for the compressor unit.

Troubleshooting Guide

Initial Checks Before Service

Preliminary steps to diagnose issues before calling service.

Symptom-Based Troubleshooting Guide

Common problems, causes, and solutions for refrigerator operation.

Optional Accessories

Accessory Listing and Instructions

Catalog of optional accessories and where to find instruction sheets.

Replacement Parts Catalog

Evaporator Component Parts

List of replacement parts for the evaporator section.

Condensing Unit Component Parts

List of replacement parts for the condensing unit.

Exploded View Diagram of Parts

Illustrated breakdown of various refrigerator parts.

Hardware and Miscellaneous Parts

List of hardware and miscellaneous replacement parts.

Electrical Components and Kits

List of electrical components, control boards, and related kits.

Surveillance Module and Data Logger Parts

Parts for temperature surveillance module and data logger accessories.

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