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Follett REF5P - User Manual

Follett REF5P
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01041755cvr
REF4P REF5P
01041755cvr
REF4P-T REF5P-T REF5BBP-T
Order parts online:
www.follettice.com
01041755R06
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Installation, Operation and Service Manual
REF4P and REF5P and REF5BBP-T
Performance Plus
Undercounter Refrigerators
Following installation, please forward this manual
totheappropriate operations person.

Table of Contents

Questions and Answers

  • S
    Steven HodgeAug 16, 2025
    What to do if my Follett REF5P Refrigerator does not operate?
    • R
      Richard YoungAug 16, 2025
      If your Follett Refrigerator isn't running, first ensure the power switch is in the ON position and check all connections. It's possible the refrigerator isn't plugged in, so verify the plug is properly connected. Also, check if there is power to the cord and restore it if necessary. If these steps don't resolve the issue, the temperature controller might not be energizing the components, so check the controller contact terminals for power and replace the controller if needed. Finally, the probe might not be sensing the set point temperature, in which case you should replace the controller and/or probe.
  • B
    Brian HaleyAug 22, 2025
    What to do if my Follett REF5P does not shut off?
    • A
      Ashley WeberAug 23, 2025
      If your Follett Refrigerator won't shut off, the controller might not be sensing the cut-off temperature, so you may need to replace the controller and/or probe. Alternatively, the controller might be keeping the refrigeration system energized, in which case replacing the controller is recommended. A faulty control relay could also be the cause, requiring replacement of the control relay.
  • J
    Joseph TaylorAug 26, 2025
    Why the compressor of my Follett REF5P does not run?
    • M
      morgandennisAug 26, 2025
      If the compressor in your Follett Refrigerator isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Another possibility is a defective capacitor and/or relay, which would need to be replaced as required. In some cases, the compressor itself may be defective and require replacement.
  • A
    Amanda BanksAug 28, 2025
    How to fix evaporator fan motor that does not run in Follett Refrigerator?
    • J
      Joseph BeckAug 28, 2025
      If the evaporator fan motor in your Follett Refrigerator isn't running, it probably means the fan motor is defective and needs to be replaced.
  • D
    Donald KeyAug 31, 2025
    What to do if my Follett Refrigerator does not maintain temperature?
    • K
      Kenneth BaldwinAug 31, 2025
      If your Follett Refrigerator isn't maintaining the correct temperature, even with all components running, several factors could be the cause. Start by cleaning the condenser or evaporator coil. Check and replace the door gasket if it's faulty. Ensure the ambient temperature isn't excessively high and that there's adequate air clearance; the maximum recommended ambient temperature is 100°F (38°C). Other potential issues include a refrigerant leak (locate and repair), incorrect refrigerant charge (recover, evaluate, and weigh in the correct charge), or a plugged capillary tube (replace the capillary tube and filter drier). If none of these steps resolve the issue, the compressor may be inefficient, and you should consult technical services.
  • D
    danakochSep 3, 2025
    Why is my Follett Refrigerator not working?
    • P
      Paula CarterSep 3, 2025
      If your Follett Refrigerator isn't operating, there are several potential causes. First, ensure the power switch is ON and check for any loose connections. If that's not the issue, verify that the refrigerator is properly plugged in and that there is power to the cord. If the issue persists, the temperature controller might not be energizing the components; check the controller contact terminals for power and replace the controller if necessary. Finally, the probe might not be sensing the set point temperature, in which case you should replace the controller and/or probe.
  • C
    Christopher KaiserSep 6, 2025
    What to do if the compressor does not run on Follett REF5P?
    • V
      victoria06Sep 6, 2025
      If the compressor on your Follett Refrigerator isn't running, the thermal overload may be open or defective; allow it to cool or replace it. Also, the capacitor and/or relay could be defective, so replace them as required. In some cases, the compressor itself might be defective, requiring replacement. For touchscreen units, check the door switch and replace it if necessary.
  • D
    Dawn ThompsonSep 9, 2025
    Why won't my Follett Refrigerator shut off?
    • G
      Gary LaneSep 9, 2025
      If your Follett Refrigerator isn't shutting off, it could be due to several reasons related to the controller. The controller might not be sensing the cut-off temperature, in which case you should replace the controller and/or probe. Alternatively, the controller might be keeping the refrigeration system energized, requiring you to replace the controller. Finally, a faulty control relay could also be the cause, so replace the control relay.
  • S
    Samantha SchmidtSep 10, 2025
    Why my Follett Refrigerator does not maintain temperature?
    • M
      Michael CollinsSep 12, 2025
      If your Follett Refrigerator isn't maintaining the correct temperature even when all components are running, start by cleaning the condenser or evaporator coil. A faulty door gasket could also be the culprit, so consider replacing it. Ensure that the ambient temperature isn't excessively high and that there's adequate air clearance; the maximum recommended ambient temperature is 100°F (38°C). Other potential causes include a refrigerant leak (locate and repair it), an incorrect refrigerant charge (recover, evaluate, and weigh in the correct charge), or a plugged capillary tube (replace the capillary tube and filter drier). If none of these steps work, the compressor might be inefficient.
  • T
    Tracy HensleySep 12, 2025
    How to fix an evaporator fan motor that doesn't run in Follett REF5P Refrigerator?
    • J
      James FordSep 13, 2025
      If the evaporator fan motor in your Follett Refrigerator isn't running, it could be due to a defective fan motor, which would need to be replaced. For touchscreen units, check the door switch and replace it as required.

Summary

Specifications

Electrical Specifications

Details the electrical requirements including voltage, frequency, and circuit ampacity for the unit.

Refrigeration Specifications

Outlines refrigerant type and maximum design pressures for the refrigeration system.

Installation Specifications

Specifies ambient temperature limits and ventilation requirements for proper installation.

Installation

Installing Levelers

Instructions on how to install and adjust the unit's leveling feet for stability.

Battery Backup Installation

Procedure for connecting the battery backup for touchscreen and keypad units.

Installing Drawer

Reversing the Door Swing

Turn on Power

Instructions for the initial power-up of the refrigerator unit.

Operation

Temperature Control

Explanation of how the unit maintains and controls internal temperature.

Defrosting

Description of the automatic defrost cycle for the refrigerator.

Controller Operation - Performance Plus

Controller Display Overview

Explains the controller's display elements and indicators for unit status.

Controller Security Settings

Alarming Functions Setup

Guide to setting and configuring high and low temperature alarms.

Alarm Acknowledgement and Reset

Steps for acknowledging and resetting active alarms after conditions are resolved.

Alarming Contacts Description

Temperature Probe Calibration

Instructions for calibrating the unit's temperature probes for accuracy.

Alarm Codes Reference

List and description of various alarm codes displayed by the unit.

Error Codes Reference

List and description of error codes indicating system malfunctions.

Advanced Settings Overview

Advanced Settings Parameters

Detailed explanation of various advanced parameters and their functions.

Follett Keypad Lock Management

Enter or Change User Codes

Delete User Codes

Controller Operation - Performance Plus Touchscreen

Touchscreen Home Screen Overview

Touchscreen Temperature Display and Reset

Touchscreen Alarm Set Point Display

Touchscreen Settings Configuration

Touchscreen Alarm and Alert Notifications

How alarm and event conditions are displayed and acknowledged on the screen.

Touchscreen Door Switch and Alarms

Touchscreen Power Alarm

Touchscreen Alarm Settings

Configuring alarm functions, audible alarms, and mute settings.

Touchscreen Alarming Contacts

Touchscreen Probe Calibration

Advanced Settings - Touchscreen

Touchscreen Control Setup Parameters

Touchscreen Alarm Setup Parameters

Configuring alarm delays, functions, temperature thresholds, and probe assignments.

Touchscreen Alarm Setup Parameters (Continued)

Further configuration details for alarm settings, including reset and remote options.

Touchscreen Data Logging Parameters

Touchscreen Defrost Parameters

Touchscreen Error Control Parameters

Settings for handling probe errors, control timing, and fail-safe functions.

Service

Door Gasket Replacement Procedure

Slide-out Compressor Tray Access

Back-up Battery Replacement

Controller Module Replacement

Steps for replacing the main control module of the refrigerator.

Wiring Diagram

Wiring Diagram (Serial Numbers Below E98967)

Electrical schematics for units with serial numbers below E98967.

Wiring Diagram (Touchscreen Units)

Electrical schematics specific to Performance Plus touchscreen models.

Wiring Diagram (Basic Units)

Electrical schematics for basic Performance Plus units without touchscreen.

Refrigeration System

Check Refrigeration System Pressures

Procedure for measuring and verifying refrigeration system pressures.

Refrigerant Pressure vs. Temperature Chart

Table correlating condenser inlet air temperature with discharge and suction pressures.

Compressor Specifications

Troubleshooting

Troubleshooting Common Issues

Guide to diagnosing and resolving common refrigerator symptoms and problems.

Follett REF5P Specifications

General IconGeneral
BrandFollett
ModelREF5P
CategoryRefrigerator
LanguageEnglish

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