The following Fortinet web pages provide information and resources for your Fortinet product:
1. Customer Service & Support: https://support.fortinet.com
On this page you can create a support account with Fortinet, register and manage your
products, download updates, firmware images and release notes, and create technical support
tickets.
2. Technical Documentation: http://docs.fortinet.com
This page provides the most up-to-date versions of Fortinet publications for the entire family of
Fortinet products. The following guides more information on the installation and configuration
of your FortiWiFi unit:
• Hardware Guide: This guide describes how to mount your FortiWiFi unit, hardware
acceleration, and configuring Redundant Array of Independent Disks (RAID).
• System Administration Guide: This guide describes initial configuration of your FortiWiFi
unit, centralized management, tightening security, best practices, and configuration
examples.
• Fundamentals Guide: This guide describes NAT versus Transparent mode, packet flow
and inspection, firewall components, virtual IPs, security policies, UTM profiles, and
troubleshooting traffic.
• UTM Guide: This guide includes examples and step-by-step instructions for the UTM
features available on your FortiWiFi unit, such as AntiVirus, intrusion prevention system
(IPS), web and email filtering, Data Leak Prevention (DLP), and application control.
• Troubleshooting Guide: This guide describes the troubleshooting process and best
practice concepts, how Fortinet Support operates, and diagnostic commands in the CLI.
3. Knowledge Base: http://kb.fortinet.com
This page provides Fortinet technical documentation, such as troubleshooting, how-to articles,
example configurations , FAQs, technical notes, and more.
4. Technical Discussion Forums: http://support.fortinet.com/forum
This page allows you to communicate with other customers and Fortinet partners about
Fortinet products, services, and configuration issues in a forum environment.
5. Training Services: http://training.fortinet.com
This page provides course descriptions, availability, schedules, and locations of training
programs in your area.
6. FortiGuard Threat Research and Response: http://www.fortiguard.com
This page provides up-to-date information on vulnerabilities and threats, and includes a virus
scanner, Internet Protocol (IP) signature look-up, web filtering tools, and related information.
Comments on Technical Documentation
Please send comments or information about any errors or omissions in this or any Fortinet
technical documents to techdoc@fortinet.com.
10. Technical Documentation and Links
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