10
TROUBLESHOOTING
Please contact the authorized service center if the washer has any problems. Customers should not
dismantle the machine without permission.
1. If the washer does not work normally, or appears abnormity or alarms, please check and correct
as follows.
If the power is off or the fuse is burned out.
If the water supply is cut off or the water pressure is too low.
If the inlet hose is properly connected or the water tap is opened.
If the filtering screen of the inlet valve is blocked by dirt.
If the coil of the inlet valve is damaged. (The slight electromagnetic sound is
normal phenomenon when the inlet valve is switched on)
If the "Start / Pause" button is pressed after the power button is pressed.
If the power is off.
If the water amount reaches the required water level. (The washer will not
work if the water amount does not reach the required water level).
If it is set to "TIME DELAY" washing mode. (It will only start to work until the
reservation time reached).
If the water drains hose is placed very high.
If the end of the water drains hose is sealed in pond.
If the internal rubber ring of the drain valve is blocked by dirt.
If the door lid is closed.
If all clothing piled largely at one side of the barrel or the clothing is
excessively placed.
If the washer is not placed in stable condition or it is placed in inclination
state. (The ground is not flat).
Note: During the spinning process, if the laundry is piled at one side of the spin barrel, it will cause
unbalance of the spin barrel, and resulting in striking. At that moment, the washer will locate
the unbalance phenomenon and automatically correct it (fill in water). However, if unbalance
situation is not solved after continuous three corrections, users have to manually and evenly
place the clothing inside the barrel to solve the problem.
2. If the washer does not work normally, and the abnormal indication is shown on the control
panel, or the machine alarms, please check and correct as follows.
Alarm for abnormal
water in taking.
1. Open the water tap.
2. Water pressure is low, increase inlet water amount.
Alarm for water
drain has not
finished.
1. Check if the water drain hose is placed correctly. Clean the
stem.
2. Check the water level sensor and drain pump.
Alarm for lid not
closed during the
process.
Alarm for laundry
stay at one side.